https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-cloud-backup/m-p/2777318#M100914 Samsung Cloud only deals with native Samsung apps. I can't imagine you'd be able to load any of those apps (now system apps on Samsung devices). I could be wrong, but don't believe I am. Sat, 13 Jan 2024 13:08:49 GMT notforhire 2024-01-13T13:08:49Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-cloud-backup/m-p/2777254#M100912 <P>Hi, I recently switched phones. I have always used Samsung Galaxy devices.&nbsp; I can still login to my accounts but can no longer view my backups on my new phone. Is there a way I can download my text messages on my new none galaxy phone or view them online without my old device that broke? New phone is a revvl 6 and I have dropbox, Google 1, drive, and Samsung cloud. I see I have text on cloud but it does nothing when I click it from my phone browser.&nbsp;</P> Sat, 13 Jan 2024 09:20:39 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-cloud-backup/m-p/2777254#M100912 Members_vJjWFqh 2024-01-13T09:20:39Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-cloud-backup/m-p/2777318#M100914 Samsung Cloud only deals with native Samsung apps. I can't imagine you'd be able to load any of those apps (now system apps on Samsung devices). I could be wrong, but don't believe I am. Sat, 13 Jan 2024 13:08:49 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-cloud-backup/m-p/2777318#M100914 notforhire 2024-01-13T13:08:49Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-cloud-backup/m-p/2777329#M100915 By any chance did you have your text messages saved on your sim card if you were using one with the device? That could play a factor as to why you can't retrieve them Sat, 13 Jan 2024 13:47:40 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-cloud-backup/m-p/2777329#M100915 NuggetNation89 2024-01-13T13:47:40Z