https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Pairing-Arlo-Security/m-p/1868130#M104703 Anyone have problems pairing to Arlo doorbell/camara? Tue, 08 Jun 2021 19:59:59 GMT NitaMere 2021-06-08T19:59:59Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Pairing-Arlo-Security/m-p/1868130#M104703 Anyone have problems pairing to Arlo doorbell/camara? Tue, 08 Jun 2021 19:59:59 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Pairing-Arlo-Security/m-p/1868130#M104703 NitaMere 2021-06-08T19:59:59Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Pairing-Arlo-Security/m-p/1868193#M104704 <P>If your Arlo device is unresponsive, please perform the following steps.<BR /> &nbsp;<BR /> Ensure the switch is working in the native Arlo mobile app&nbsp;<BR /> Confirm the camera is set to SmartThings mode within the Arlo app&nbsp;<BR /> Confirm the camera is on&nbsp;<BR /> For the Wirefree, Wirefree Pro, and Arlo Baby, confirm the batteries are charged above 10%&nbsp;<BR /> Remove and re-add the individual device&nbsp;<BR /> Ensure that the camera is within range of Wi-Fi or the Netgear Base Station&nbsp;<BR /> Remove the Arlo service manager and reconnect Arlo to SmartThings&nbsp;<BR /> Factory reset the Netgear Base Station and reconnect&nbsp;<BR /> Using a paperclip or similar tool, hold the Reset button for 10 seconds&nbsp;<BR /> When the Power and Internet LEDs are green, open and sign into the Arlo app&nbsp;<BR /> Touch New System Setup and follow the in-app instructions&nbsp;<BR /> Reconnect to SmartThings</P> <P>&nbsp;</P> <P>If you continue to have any issues, please reach out directly to our SmartThings support team for assistance at 866-813-2404, or via email at support@smartthings.com.</P> Tue, 08 Jun 2021 20:44:36 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Pairing-Arlo-Security/m-p/1868193#M104704 Anonymous 2021-06-08T20:44:36Z