https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-things-bluetooth-keyboard-amp-universal-remote/m-p/2390342#M104756 <P style="margin: 0;">Hello, We understand how disappointing it is for the Bluetooth keyboard and remote in SmartThings to not work. We recommend clearing the app cache and restarting your devices. <A href="https://www.samsung.com/us/support/answer/ANS00077611/" target="_blank" rel="noopener">https://www.samsung.com/us/support/answer/ANS00077611/</A></P> <P style="margin: 0;">If the symptom persists, I would recommend creating a Support ticket, so we can look into your concerns further.</P> <P style="margin: 0;">You can reach out directly to a support team in your area using the below information:</P> <P style="margin: 0;">US support: &nbsp;1-866-813-2404</P> <P style="margin: 0;">US: <A href="https://us.community.samsung.com/support@smartthings.com" target="_blank" rel="noopener">support@smartthings.com</A></P> <P style="margin: 0;">UK support: 0333 0000333</P> <P style="margin: 0;">UK: <A href="https://us.community.samsung.com/support@smartthings.co.uk" target="_blank" rel="noopener">support@smartthings.co.uk</A></P> Fri, 23 Sep 2022 17:39:01 GMT Samsung_Moderator 2022-09-23T17:39:01Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-things-bluetooth-keyboard-amp-universal-remote/m-p/2388393#M104755 Click like if you are also having trouble using Smart things bluetooth keyboard or universal remote. I have been unable to pair/ connect and actually control any devices with either of these functions under Smart things LABS? Coment you have advice or suggestions.&nbsp; Thu, 22 Sep 2022 07:05:22 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-things-bluetooth-keyboard-amp-universal-remote/m-p/2388393#M104755 Zulric 2022-09-22T07:05:22Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-things-bluetooth-keyboard-amp-universal-remote/m-p/2390342#M104756 <P style="margin: 0;">Hello, We understand how disappointing it is for the Bluetooth keyboard and remote in SmartThings to not work. We recommend clearing the app cache and restarting your devices. <A href="https://www.samsung.com/us/support/answer/ANS00077611/" target="_blank" rel="noopener">https://www.samsung.com/us/support/answer/ANS00077611/</A></P> <P style="margin: 0;">If the symptom persists, I would recommend creating a Support ticket, so we can look into your concerns further.</P> <P style="margin: 0;">You can reach out directly to a support team in your area using the below information:</P> <P style="margin: 0;">US support: &nbsp;1-866-813-2404</P> <P style="margin: 0;">US: <A href="https://us.community.samsung.com/support@smartthings.com" target="_blank" rel="noopener">support@smartthings.com</A></P> <P style="margin: 0;">UK support: 0333 0000333</P> <P style="margin: 0;">UK: <A href="https://us.community.samsung.com/support@smartthings.co.uk" target="_blank" rel="noopener">support@smartthings.co.uk</A></P> Fri, 23 Sep 2022 17:39:01 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-things-bluetooth-keyboard-amp-universal-remote/m-p/2390342#M104756 Samsung_Moderator 2022-09-23T17:39:01Z