topic Re: Water Drink Reminder in Samsung Apps and Services

Water Drink Reminder not syncing with Samsung Health

Reaella — Mon, 08 Jul 2024 00:46:05 GMT

My app Water Drink Reminder used to sync with Samsung Health. Now it doesn't and I don't know what to do to get it to do it again. Any suggestions?

Re: Water Drink Reminder

ChaosSaber — Tue, 02 Jul 2024 01:40:00 GMT

Have you tried reinstalling the health app?

Re: Re: Water Drink Reminder

Reaella — Tue, 02 Jul 2024 01:41:03 GMT

No, but I'll try that now

Re: Re: Water Drink Reminder

Reaella — Tue, 02 Jul 2024 01:54:43 GMT

It didn't work. I uninstalled the water app, waited to reinstall, reinstalled, added that I had a drink, but Samsung Health didn't pick it up

Re: Re: Re: Water Drink Reminder

ChaosSaber — Tue, 02 Jul 2024 02:02:20 GMT

What's the app called

Re: Re: Re: Re: Water Drink Reminder

Reaella — Tue, 02 Jul 2024 02:02:55 GMT

Water Drink Reminder

Re: Re: Re: Re: Re: Water Drink Reminder

ChaosSaber — Tue, 02 Jul 2024 02:03:37 GMT

Is this a separate app or built into health?

Re: Re: Re: Re: Re: Re: Water Drink Reminder

Reaella — Tue, 02 Jul 2024 02:03:54 GMT

Separate

Re: Re: Re: Re: Re: Re: Re: Water Drink Reminder

ChaosSaber — Tue, 02 Jul 2024 02:21:42 GMT

Do you have a link or screen shot of it, I will check it out

Re: Water Drink Reminder

Reaella — Tue, 02 Jul 2024 02:36:35 GMT

https://play.google.com/store/apps/details?id=com.northpark.drinkwater

Re: Water Drink Reminder

justmeagain79 — Tue, 02 Jul 2024 03:05:53 GMT

Try clearing the health apps cache and data if needed. If it persists try uninstalling & reinstalling the app

Re: Re: Water Drink Reminder

Reaella — Tue, 02 Jul 2024 03:08:06 GMT

Did both. Still nothing

Re: Water Drink Reminder

Samsung_Moderator — Tue, 02 Jul 2024 19:48:33 GMT

Hello Reaella, Welcome to the Community. We understand the convenience of having your health apps connected.

Here is a link with steps to connect third party apps to the Samsung Health app: https://www.samsung.com/us/support/answer/ANS00078772/

We attempted to connect the apps on our devices and do not see an option in either app. You may need to reach out to the app developer to see if the app is compatible with Samsung Health: northpark.android@gmail.com

For additional assistance with the Samsung Health app, we recommend reaching out to the Samsung Health team by calling 1-855-795-0509.