topic Re: Question regarding VIP advantage in Samsung Apps and Services

Will the VIP advantage program cover my already purchased phone?

Pumpkinking — Wed, 25 Sep 2024 23:07:15 GMT

If I've already bought the phone, and I now decide to buy the VIP advantage program, will it cover my phone for the Samsung care +?

Any help would be highly appreciated

Re: Question regarding VIP advantage

LongHiker — Sun, 11 Aug 2024 16:21:26 GMT

Sorry, but no. I already ran through support and Samsung Care trying to do this. The VIP advantage must be in effect before the devices are purchased.

Re: Re: Question regarding VIP advantage

Pumpkinking — Sun, 11 Aug 2024 16:23:28 GMT

If I decide to enroll in samsung care + will it begin after the manufacturer provided date?

Re: Re: Re: Question regarding VIP advantage

LongHiker — Sun, 11 Aug 2024 16:32:33 GMT

Samsung Care+ started on the day that I purchased the Samsung Care+ plan. That was 3 days after my Fold 6 was delivered

Re: Re: Re: Re: Question regarding VIP advantage

Pumpkinking — Sun, 11 Aug 2024 16:33:36 GMT

So basically we're not getting the 1 year free samsung care + if we choose to buy it? 😞

Re: Re: Re: Re: Re: Question regarding VIP advantage

LongHiker — Sun, 11 Aug 2024 17:07:53 GMT

You will get that benefit for any device that you buy AFTER the VIP plan is in effect.

So you need to buy the VIP and wait until you get notice that it is in effect. Then buy your devices and you should see Samsung Care+ as free during that purchase.

Re: Question regarding VIP advantage

mikeike — Sun, 11 Aug 2024 18:04:51 GMT

That was informative I have been thinking about getting a VPN myself thanks

Re: Re: Re: Re: Re: Re: Question regarding VIP advantage

Rayzer — Sun, 11 Aug 2024 18:14:26 GMT

Can you direct us to a page that explains how the VIP program works? I purchased VIP with my fold 6 but not Samsung Care Plus. Didn't buy it with my ultra watch either.

Re: Re: Re: Re: Re: Re: Question regarding VIP advantage

LongHiker — Sun, 11 Aug 2024 19:38:15 GMT

@Rayzer The program is explained on https://www.samsung.com/us/rewards/vip-advantage/

Re: Question regarding VIP advantage

KiwiBird97 — Thu, 15 Aug 2024 00:07:59 GMT

Here's a tip! For 1 TB models, the free Care+ offer only applies to smartphones, not to tablets. When I tried to buy the 1 TB version of the Tab S9 Ultra, I was not given the option for a free 2-year Care+ plan, only for a price (discounted since I currently have a discount from a Samsung offer program).

Re: Question regarding VIP advantage

LongHiker — Thu, 15 Aug 2024 02:26:12 GMT

@KiwiBird97 Interesting. The terms and conditions says that tablets are covered. https://www.samsung.com/us/rewards/vip-advantage/terms-and-conditions/