topic Re: Smart Tag 2 in Samsung Apps and Services https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-Tag-2-says-it-belongs-to-someone-else/m-p/2986652#M112953 <P>Thanks Gary, I tried the video but got the same message, I will contact the seller. Thanks for the quick reply, much appreciated</P> Wed, 21 Aug 2024 19:33:24 GMT Jacrye 2024-08-21T19:33:24Z Smart Tag 2 says it belongs to someone else https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-Tag-2-says-it-belongs-to-someone-else/m-p/2986619#M112951 <P>I've just purchased a Smart Tag 2 from an auction site, when trying to activate it&nbsp; it says it belongs to someone else. Can anyone help with this issue.</P> Thu, 22 Aug 2024 01:41:14 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-Tag-2-says-it-belongs-to-someone-else/m-p/2986619#M112951 Jacrye 2024-08-22T01:41:14Z Re: Smart Tag 2 https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-Tag-2-says-it-belongs-to-someone-else/m-p/2986631#M112952 I would suggest contacting the selling since they wasn't reset you can also try this <BR /><A href="https://youtu.be/bqGm0eoW4_U?si=JEKI-qGzuIgaxA6V" target="_blank">https://youtu.be/bqGm0eoW4_U?si=JEKI-qGzuIgaxA6V</A> Wed, 21 Aug 2024 19:09:19 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-Tag-2-says-it-belongs-to-someone-else/m-p/2986631#M112952 GaryB82 2024-08-21T19:09:19Z Re: Smart Tag 2 https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-Tag-2-says-it-belongs-to-someone-else/m-p/2986652#M112953 <P>Thanks Gary, I tried the video but got the same message, I will contact the seller. Thanks for the quick reply, much appreciated</P> Wed, 21 Aug 2024 19:33:24 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-Tag-2-says-it-belongs-to-someone-else/m-p/2986652#M112953 Jacrye 2024-08-21T19:33:24Z Re: Re: Smart Tag 2 https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-Tag-2-says-it-belongs-to-someone-else/m-p/2986654#M112954 They normally need to be removed from the previous owners account before setting up again for a new user sorry about this. Wed, 21 Aug 2024 19:36:10 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Smart-Tag-2-says-it-belongs-to-someone-else/m-p/2986654#M112954 GaryB82 2024-08-21T19:36:10Z