topic Re: Error report: dexcom stelo reporting wrong data to health app in Samsung Apps and Services

Error report: dexcom stelo reporting wrong data to health app

joshm86 — Wed, 25 Sep 2024 23:38:17 GMT

Google fit gets the correct data and it is correct in the health connect app but showing wrong In health

Re: Error report: dexcom stelo reporting wrong data to health app

Nawannabe — Thu, 03 Oct 2024 16:37:42 GMT

have the same issue. talked with samsung health support about it. they basically had me reset my entire phone. told me to keep and eye on it for the next couple of days but i can already tell it is not working. I cant get samsung support to understand its a samsung health issue.

All of the datas should match up but its not.
#samsunghealth
#healthconnect
#googlefit

#stelo

Re: Error report: dexcom stelo reporting wrong data to health app

Samsung_Moderator — Sat, 05 Oct 2024 17:40:58 GMT

Hello, Welcome to the Community. We understand the concern with the inconsistencies in the data between the health apps.

We recommend reaching out to the Samsung Health team direct for inquiries regarding the app. They may be reached by calling 1-855-795-0509.

To submit an error report, please follow the steps here: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692