https://us.community.samsung.com/t5/Samsung-Apps-and-Services/What-is-this-app-QTR-for/m-p/3024837#M114430 <SPAN>Lately I got a message from norton 360 which is a anti virus telling me that I had a a</SPAN><SPAN>pp that had a malware but it was called QTR and I never installed it and for no reason I can't find it in my apps so can someone tell me what this app is and if it's safe?</SPAN><DIV><DIV><BR /></DIV><DIV><span class="lia-inline-image-display-wrapper" image-alt="image"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1196874i9D5264791C80D48B/image-size/large?v=v2&amp;px=999" role="button" title="image" alt="image" /></span></DIV><DIV><BR /></DIV><DIV><DIV><BR /></DIV><DIV><span class="lia-inline-image-display-wrapper" image-alt="image"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1196877iF109BF38BC5EE5CD/image-size/large?v=v2&amp;px=999" role="button" title="image" alt="image" /></span></DIV><DIV><BR /></DIV><DIV><DIV><BR /></DIV><DIV><DIV><BR /></DIV><DIV><span class="lia-inline-image-display-wrapper" image-alt="image"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1196876i643B4E1A6CFF4A49/image-size/large?v=v2&amp;px=999" role="button" title="image" alt="image" /></span></DIV><DIV><BR /></DIV><DIV><BR /></DIV></DIV><DIV><DIV><BR /></DIV><DIV><span class="lia-inline-image-display-wrapper" image-alt="image"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1196878iF571D385651C91B1/image-size/large?v=v2&amp;px=999" role="button" title="image" alt="image" /></span></DIV><DIV><BR /></DIV><DIV><BR /></DIV></DIV></DIV></DIV></DIV> Fri, 04 Oct 2024 05:38:17 GMT D92872 2024-10-04T05:38:17Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/What-is-this-app-QTR-for/m-p/3024837#M114430 <SPAN>Lately I got a message from norton 360 which is a anti virus telling me that I had a a</SPAN><SPAN>pp that had a malware but it was called QTR and I never installed it and for no reason I can't find it in my apps so can someone tell me what this app is and if it's safe?</SPAN><DIV><DIV><BR /></DIV><DIV><span class="lia-inline-image-display-wrapper" image-alt="image"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1196874i9D5264791C80D48B/image-size/large?v=v2&amp;px=999" role="button" title="image" alt="image" /></span></DIV><DIV><BR /></DIV><DIV><DIV><BR /></DIV><DIV><span class="lia-inline-image-display-wrapper" image-alt="image"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1196877iF109BF38BC5EE5CD/image-size/large?v=v2&amp;px=999" role="button" title="image" alt="image" /></span></DIV><DIV><BR /></DIV><DIV><DIV><BR /></DIV><DIV><DIV><BR /></DIV><DIV><span class="lia-inline-image-display-wrapper" image-alt="image"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1196876i643B4E1A6CFF4A49/image-size/large?v=v2&amp;px=999" role="button" title="image" alt="image" /></span></DIV><DIV><BR /></DIV><DIV><BR /></DIV></DIV><DIV><DIV><BR /></DIV><DIV><span class="lia-inline-image-display-wrapper" image-alt="image"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1196878iF571D385651C91B1/image-size/large?v=v2&amp;px=999" role="button" title="image" alt="image" /></span></DIV><DIV><BR /></DIV><DIV><BR /></DIV></DIV></DIV></DIV></DIV> Fri, 04 Oct 2024 05:38:17 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/What-is-this-app-QTR-for/m-p/3024837#M114430 D92872 2024-10-04T05:38:17Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/What-is-this-app-QTR-for/m-p/3025040#M114448 If Norton found it to be malware, have Norton quarantine it or remove it. I suggest quarantine, as if it is a mistaken positive and is actually a necessary component, you will find out right away and you can unquarantine it. Fri, 04 Oct 2024 13:40:52 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/What-is-this-app-QTR-for/m-p/3025040#M114448 realaud 2024-10-04T13:40:52Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/What-is-this-app-QTR-for/m-p/3026842#M114525 Just found the exact same thing today, same file size. All I could do was force quit. Disable button wasn't selectable and can't see a way to delete the extension or quarantine. Sun, 06 Oct 2024 15:52:37 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/What-is-this-app-QTR-for/m-p/3026842#M114525 MW98765 2024-10-06T15:52:37Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/What-is-this-app-QTR-for/m-p/3027721#M114555 <P>Found the same thing with Avast.&nbsp; The only form of resolution is removal.&nbsp; I didn't try it since what I've found is that it's associated with&nbsp; the qualcomm chips data collection.</P> Mon, 07 Oct 2024 14:10:49 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/What-is-this-app-QTR-for/m-p/3027721#M114555 userhhWl5STThi 2024-10-07T14:10:49Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/What-is-this-app-QTR-for/m-p/3030119#M114680 I can't even find the file to remove and disable isn't an option. Ive been looking and the cache has added small amounts a few times Thu, 10 Oct 2024 00:11:45 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/What-is-this-app-QTR-for/m-p/3030119#M114680 MW98765 2024-10-10T00:11:45Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/What-is-this-app-QTR-for/m-p/3031301#M114734 <P>Im having the same issue, and no one seems to know what it is, what kind of malware it is. I can’t get rid of it, my antivirus apps can’t see it, all except for AVG. This is the only forum I’ve seen talk about it so far as well. I need to know what to do, and what it could have possibly gotten to, I just hope someone on here knows.&nbsp;</P> Thu, 10 Oct 2024 23:22:40 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/What-is-this-app-QTR-for/m-p/3031301#M114734 Red_maple 2024-10-10T23:22:40Z