https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092329#M117500 <P>Why do I no longer have the option to submit an error report?&nbsp; I cannot do it through device care, nor can I do it through the members app support tab.&nbsp; When I go to the support tab and select "send feedback" there is no longer an option to put in a report.&nbsp; I only get the text of the last feedback I submitted (which was never addressed), and a notice that submitted feedback will be deleted after one year.&nbsp; Nothing else. Is Samsung giving up on even pretending to offer support, or is there another error reporting avenue I am missing?</P> <P>&nbsp;</P> Thu, 02 Oct 2025 13:17:29 GMT realaud 2025-10-02T13:17:29Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092329#M117500 <P>Why do I no longer have the option to submit an error report?&nbsp; I cannot do it through device care, nor can I do it through the members app support tab.&nbsp; When I go to the support tab and select "send feedback" there is no longer an option to put in a report.&nbsp; I only get the text of the last feedback I submitted (which was never addressed), and a notice that submitted feedback will be deleted after one year.&nbsp; Nothing else. Is Samsung giving up on even pretending to offer support, or is there another error reporting avenue I am missing?</P> <P>&nbsp;</P> Thu, 02 Oct 2025 13:17:29 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092329#M117500 realaud 2025-10-02T13:17:29Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092338#M117501 <P dir="auto" style="margin: 0;">Hi realaud, Thanks for all you do in the Community. It looks like the app has had some changes.</P> <P dir="auto" style="margin: 0;">In your second screenshot, click the arrow in the bottom right corner. It will bring up a list of topics to select for the feedback. If your topic is not listed, select the "other" option.</P> <P dir="auto" style="margin: 0;">We hope this helps.</P> Thu, 19 Dec 2024 20:06:39 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092338#M117501 Samsung_Moderator 2024-12-19T20:06:39Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092343#M117502 It's still there for me. Sent one last night.<BR />Have you updated your app, there was one yesterday.<SPAN class="mobile-app-image"><span class="lia-inline-image-display-wrapper" image-alt="1734639323235.jpg"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1214616i0CA05FD9655EE7CF/image-size/small?v=v2&amp;px=200" role="button" title="1734639323235.jpg" alt="1734639323235.jpg" /></span></SPAN> Thu, 19 Dec 2024 20:15:28 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092343#M117502 Robin621k 2024-12-19T20:15:28Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092353#M117504 <P>Hey, thanks.&nbsp; Never noticed the arrow.&nbsp; I just checked and, yes, the list comes up. Of course it's still useless for sending something like the system log from the watch.</P> Thu, 19 Dec 2024 20:22:27 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092353#M117504 realaud 2024-12-19T20:22:27Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092356#M117505 It will send the system log from your watch.<BR /><BR />I have done it for my watch, about Samsung Find eating my watch battery. Thu, 19 Dec 2024 20:26:15 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092356#M117505 Robin621k 2024-12-19T20:26:15Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092363#M117506 <P>I was never sure if they get the system log from the watch if your issue is with the watch.&nbsp;</P> Thu, 19 Dec 2024 20:31:40 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092363#M117506 realaud 2024-12-19T20:31:40Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092366#M117508 The system log is buried in the Wear app. When you send an error report for accessories, it will go into your wear app and pull them.<BR /><BR />I really wish there were separate categories for wearable, Watch, Buds and ring etc. Thu, 19 Dec 2024 20:40:10 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/No-longer-have-the-option-in-error-reporting/m-p/3092366#M117508 Robin621k 2024-12-19T20:40:10Z