topic Re: Verification code problem. in Samsung Apps and Services

Verification code going to disabled phone

Adeel Ahmad — Fri, 10 Jan 2025 15:15:16 GMT

Before buying a new phone, I reset my old phone, but the verification code is still being sent to my old phone, even though there is no SIM in the old phone. Please find a solution.

Re: Verification code problem.

mgnrwn — Fri, 10 Jan 2025 07:55:23 GMT

esim?

Re: Verification code problem.

realaud — Fri, 10 Jan 2025 12:09:18 GMT

Which verification code? From Samsung? They usually push the notification to all your registered devices.

Re: Verification code going to disabled phone

Samsung_Moderator — Fri, 10 Jan 2025 15:16:09 GMT

Hello, Welcome to the Samsung Community. We understand it is frustrating to not be able to receive the verification code to your new phone. Please contact Samsung Accounts for related concerns at 1-855-795-0509.