topic Re: Get help in Samsung Apps and Services

Unable to reply to a thread to ask a question

userYhwBt6DrJ5 — Fri, 16 Feb 2024 16:23:30 GMT

Hi.

I am trying to ask a question in another thread, but I can't reply. There is a message saying that "either you can not reply or you have to verify your email address". I don't know whether my email address is verified or not. Can someone help me out?

Thank you.

Re: Get help

Anonymous — Thu, 21 Oct 2021 03:48:23 GMT

You mean in the member app?

Re: Get help

clarabell — Thu, 21 Oct 2021 22:13:03 GMT

Ummmm. They can't reply

Re: Get help

clarabell — Thu, 21 Oct 2021 22:13:41 GMT

Go to your email and verify your email from samsung

Re: Get help

userYhwBt6DrJ5 — Fri, 22 Oct 2021 01:13:37 GMT

I mean in other threads, like this one.

Re: Get help

userYhwBt6DrJ5 — Fri, 22 Oct 2021 01:14:03 GMT

I'm not sure what you mean.

Re: Get help

userYhwBt6DrJ5 — Fri, 22 Oct 2021 01:14:28 GMT

I didn't get an email from Samsung asking me to verify.

Re: Get help

SamsungRei — Tue, 26 Oct 2021 19:32:15 GMT

Hello, thank you for reaching out. I understand how frustrating it can be to not be able to reply to a post. If the thread you are trying to reply to has an accepted solution, the thread has most likely been locked. If you are having the same issue as the original poster, you are welcome to reach out to any of the moderators and send a private message for assistance. http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.