topic Re: Viewing software for SNH-V6410PN smartcam; app no longer supported in Samsung Apps and Services

Viewing software for SNH-V6410PN smartcam app no longer supported July 2024

CamasDon — Thu, 03 Jul 2025 17:51:19 GMT

What viewing software that is compatible. Wisenet reports incompatibility in July 2024.

Re: SNH-V6410PN

mermaidcaviar — Sun, 16 Jun 2024 08:07:15 GMT

I'm not sure about a computer, but it's available on apps for Samsung phones I read. The filtering are from a Google search so don't know if it's accurate iSpring Suite, HRMantra, Classpro, Adobe Captivate Prime, Akrivia HCM, BYJU'S, Zoho People

Re: Viewing software for SNH-V6410PN smartcam

4424 — Thu, 04 Jul 2024 11:25:37 GMT

I see my camera is not supported anymore in July. I guess I'll never buy a Samsung camera again. Maybe this will be my last Samsung phone also. Why would I stay with a company that doesn't support my products

Re: Viewing software for SNH-V6410PN smartcam

neo70 — Tue, 09 Jul 2024 22:52:17 GMT

Yup, my V6414 cameras were all 'bricks' this morning (July 8, 2024) as promised by the notice on the SmartCam+ App... Now what? Am I expected to just buy new cameras?

I have ALWAYS bought Samsung TV's... I will be rethinking that decision in the future.

Unsupported Samsung SmartCams

neo70 — Tue, 09 Jul 2024 01:40:38 GMT

So what does Samsung expect the owners of Samsung IP webcams that are no longer supported in the SmartCam+ app (V6410, V6414, etc) to use?

Can someone please suggest some apps that will work with these 'bricked' IP cameras.

Thanks Samsung... 😞

Re: SNH-V6410PN

neo70 — Tue, 09 Jul 2024 01:50:57 GMT

None of those apps are IP camera viewers.... so, still no options. Samsung is no help either.

Re: Re: SNH-V6410PN

mermaidcaviar — Tue, 09 Jul 2024 03:09:55 GMT

Really, that's what Google Gemini said. Maybe it is a honey pot .

Re: Viewing software for SNH-V6410PN smartcam

mermaidcaviar — Tue, 09 Jul 2024 03:13:33 GMT

I have an old camera and pointed the flash at my iPad once, and it unlocked it, or was just good luck.

Re: Unsupported Samsung SmartCams

mermaidcaviar — Tue, 09 Jul 2024 10:44:54 GMT

Can you still use it if it's not supported I mean it just will not have updates I'm assuming. They probably want you to buy a new one, don't they?

Re: Unsupported Samsung SmartCams

userPHqbE6X3xs — Tue, 09 Jul 2024 18:05:52 GMT

It's completely a joke. I have 6 cameras and they just bricked them all. 😠

Re: Viewing software for SNH-V6410PN smartcam; app no longer supported

raylasin — Wed, 10 Jul 2024 01:47:52 GMT

I have 6 SNH-V6410PN smartcams and I can no longer use them so, SAMSUNG, what can you possibly suggest we do to support our smartcams?

Re: Viewing software for SNH-V6410PN smartcam; app no longer supported

userIjLCWKuuJT — Wed, 10 Jul 2024 20:28:29 GMT

so what will I do with this useless camera now the app is not supported can anyone in Samsung company tell us the solutions?

Re: Viewing software for SNH-V6410PN smartcam; app no longer supported

neo70 — Wed, 10 Jul 2024 22:07:51 GMT

Exactly, just as the notice on the SmartCam+ app has been saying for the last 2 or 3 weeks, my 4 V6414 cameras no longer work with the app.

I was greeted to black preview screens where they used to be on Monday... Bricks... Absolutely no help from Samsung.

I have been searching Google Play for another app to use but none of it makes any sense... No idea how to connect these to a different app.

I hope someone who is more tech savvy than I can figure this out and posts the solution somewhere on the web. I guess I'll just have to wait until this happens.

Smartcam SNH V6414BN

smartcam-ex — Wed, 10 Jul 2024 23:02:36 GMT

My Smartcam security cameras suddenly went dark sans warnings or notifications from Samsung: the software was overwritten (v.2.31 to v.2.32) on 7/8/2024. I don't know whether is any work-around to the unsolicited "update," or if there's a way to restore the software that was replaced.

I'd like to shelter in place with a v.2.3.[01] app for IOS until I figure out how to replace all of my Samsung devices in a logical way.

THANKS for any advice / information.

Re: Smartcam SNH V6414BN

BigRedGurl — Thu, 11 Jul 2024 01:17:37 GMT

Someone has a scanner and they were near your device and hit the scanner so they wouldn't be seen on camera

Re: Smartcam SNH V6414BN

BigRedGurl — Thu, 11 Jul 2024 01:20:37 GMT

You need a generator for cameras so that when the power goes out your camera will still record. I paid $100 at the computer store.

Re: Smartcam SNH V6414BN

Members_e3a3Tlg — Thu, 11 Jul 2024 01:39:29 GMT

Were you using Wisenet app? I received an alert June 19 that said:

Note: This announcement is for SmartCam+ App users.

Beginning July 8, 2024, the Wisenet SmartCam+ App will no longer support specific models (SNH-V6414BN, SNH-V6410PN, SNH-C6417BN) due to compatibility issues. We apologize for any inconvenience.

Thank you for your patience.

Not sure what patience they thought that I had. Is there any way to use them now? They are too small for boat anchors.

Re: Re: Smartcam SNH V6414BN

joe66492 — Thu, 11 Jul 2024 02:08:02 GMT

I'm in the same boat! My camera is junk if I can't view it live

Re: Unsupported Samsung SmartCams

user_js — Thu, 11 Jul 2024 03:03:55 GMT

If no solution is offered it's lawsuit time.

Re: Viewing software for SNH-V6410PN smartcam; app no longer supported

ELOW — Thu, 11 Jul 2024 05:15:57 GMT

Yup, I have 6 of these cameras that I accumulated over time as I absolutely love them!! Now they are all bricked. Wisenet notice said "we can't support anymore due to low usage" is a total **bleep** - a lot of people here are users. You can't just pull the rug under us ! SAMSUNG - your reputation is on the line. DO SOMETHING!!! If not, like one of the users chimed above, I will never buy Samsung TV, phones, etc!