topic Re: Re: Re: Re: Remove Wired Headphones testing in Diagnostics for relevant ph.. in Samsung Apps and Services

Remove Wired Headphones testing in Diagnostics for relevant phones

DeathWars — Tue, 11 Mar 2025 11:27:17 GMT

Samsung should discontinue the testing feature for headphone jacks on its jackless phone models, given its exclusive reliance on the charging port and the widespread adoption of superior Bluetooth technology..

Re: Remove Wired Headphones testing in Diagnostics for relevant phones

Oxford — Tue, 11 Mar 2025 12:21:54 GMT

Many people still use USBC wired headphones!

Re: Re: Remove Wired Headphones testing in Diagnostics for relevant phones

DeathWars — Tue, 11 Mar 2025 12:25:30 GMT

Acknowledged. The increasing prevalence of Bluetooth headphones and earbuds, driven by advancements in Bluetooth technology and enhanced features, warrants consideration. Therefore, if wired headphones are not in use, the corresponding test should be removed to streamline the process.

Re: Re: Re: Remove Wired Headphones testing in Diagnostics for relevant phones

Oxford — Tue, 11 Mar 2025 13:11:32 GMT

Why does this bother you so much? If you don't like that it's in there for diagnostic purposes, don't click on it! You don't have to show your narcissistic tendencies by letting the world know you are annoyed.

Re: Re: Re: Re: Remove Wired Headphones testing in Diagnostics for relevant ph..

DeathWars — Tue, 11 Mar 2025 13:09:36 GMT

I typically select the "all" option instead of clicking each item individually.

Re: Re: Re: Re: Remove Wired Headphones testing in Diagnostics for relevant ph..

DeathWars — Tue, 11 Mar 2025 13:15:01 GMT

Samsung's product development strategy incorporates usage data analysis; for instance, Bluetooth functionality was removed from the S Pen due to low user adoption. Therefore, I propose that functionality testing be omitted for features with minimal user engagement, and that headphone detection be implemented to enable conditional testing.

Re: Re: Re: Re: Remove Wired Headphones testing in Diagnostics for relevant ph..

realaud — Tue, 11 Mar 2025 13:29:42 GMT

You can stop or skip any test at any time, even when selecting all. And, if you are too lazy to interact with the testing, what's the big deal if it does a test you deem unnecessary? I annoys me that the default for phone diagnostics is to immediately start testing all, but I immediately double tap to stop the testing and then I can choose individual tests, as most times I only want to test one thing.

Re: Re: Re: Re: Re: Remove Wired Headphones testing in Diagnostics for relevan..

Oxford — Tue, 11 Mar 2025 17:16:50 GMT

Just like with the S Pen bluetooth, if Samsung felt there was a need to delete the wired headphone diagnostic functionality, they probably would do it. But apparently that's not the case and I really don't think you suggesting it is going to make a bit of difference to Samsung.

Re: Remove Wired Headphones testing in Diagnostics for relevant phones

kmb1 — Tue, 11 Mar 2025 17:43:46 GMT

Right. MANY of us still use wired headphones, and even external DACs, with usbc connections. Samsung, DON'T listen to OP (not that we thought you would, anyway)!

Re: Remove Wired Headphones testing in Diagnostics for relevant phones

realaud — Tue, 11 Mar 2025 18:36:31 GMT

"...given its exclusive reliance on the charging port and the widespread adoption of superior Bluetooth technology.."

Even though the diagnostics test the charging port, and the wired headphones are connected to the USB/charging port, the headphone connection is a separate component of the port and needs to be tested separately. As others have said, there are many people who, for whatever their reasons may be, still use wired headphones. As I said before, it's not that hard to skip the test.

Re: Re: Remove Wired Headphones testing in Diagnostics for relevant phones

realaud — Tue, 11 Mar 2025 18:40:13 GMT

The diagnostics do not know that the user is not using wired headphones. The test specifically asks that the headphones be connected when it reaches that test. If you do not use wired headphones, you just hit the "skip test" option, so you do not have to be annoyed by plugging in a device you don't have. Most people aren't constantly running the diagnostic module, as there is no reason to unless one is having issues. One usually tests the component they are having a problem with.

Re: Remove Wired Headphones testing in Diagnostics for relevant phones

AfricanLionBat — Thu, 27 Mar 2025 03:21:36 GMT

A14 has headphone jacks. It's pointless to run a hardware check prior to launching system diagnostics. It'll be something that could cause bugs where certain tests won't appear even though you have the hardware. Coding is complicated and this doesn't add value. I'm still mad about the S Pen. Wish I returned my phone in time...