https://us.community.samsung.com/t5/Samsung-Apps-and-Services/SmartThings-app-says-quot-connect-to-network-quot/m-p/3182362#M121041 <P><SPAN>Mi smart things don't work, dice que no encuentra red pero si hay redes</SPAN></P> Thu, 27 Mar 2025 20:13:01 GMT Annke 2025-03-27T20:13:01Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/SmartThings-app-says-quot-connect-to-network-quot/m-p/3182362#M121041 <P><SPAN>Mi smart things don't work, dice que no encuentra red pero si hay redes</SPAN></P> Thu, 27 Mar 2025 20:13:01 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/SmartThings-app-says-quot-connect-to-network-quot/m-p/3182362#M121041 Annke 2025-03-27T20:13:01Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/SmartThings-app-says-quot-connect-to-network-quot/m-p/3182405#M121043 For that, you need to connect through wifi instead of mobile data Thu, 27 Mar 2025 20:42:20 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/SmartThings-app-says-quot-connect-to-network-quot/m-p/3182405#M121043 Noobie 2025-03-27T20:42:20Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/SmartThings-app-says-quot-connect-to-network-quot/m-p/3182407#M121044 <P dir="auto" style="margin: 0;">Hello Annke, Welcome to the Community. We understand the concern with SmartThings not recognizing the device is connected to the network.</P> <P dir="auto" style="margin: 0;">Here are some troubleshooting steps that may help: <A href="https://www.samsung.com/us/support/troubleshooting/TSG01109780/" target="_blank" rel="noopener">https://www.samsung.com/us/support/troubleshooting/TSG01109780/</A></P> <P dir="auto" style="margin: 0;">&nbsp;We found a similar thread to what you’re experiencing in our Smart things community here: <A href="https://community.smartthings.com/t/problems-with-smartthings-app-no-network-connection/220377" target="_blank" rel="noopener">https://community.smartthings.com/t/problems-with-smartthings-app-no-network-connection/220377</A>. We hope that this will help resolve your symptoms. If not, please feel free to post your feedback and inquiry within the Smart things community, so the experts can take a look into it!</P> Thu, 27 Mar 2025 20:45:26 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/SmartThings-app-says-quot-connect-to-network-quot/m-p/3182407#M121044 Samsung_Moderator 2025-03-27T20:45:26Z