topic Re: Re: VIP Advantage question in Samsung Apps and Services

VIP Advantage question

Jimmyyyy09 — Wed, 21 May 2025 21:53:56 GMT

I require assistance canceling my VIP Advantage subscription. Since activation, I have experienced persistent issues; the service is not reflected in my account, and I am unable to cancel it through Samsung's channels. Despite numerous calls to Samsung, I have been repeatedly transferred between departments without resolution. Cancellation before the end of the month is imperative to prevent further charges.

Re: VIP Advantage question

GaryB82 — Wed, 21 May 2025 21:58:18 GMT

I recommend contacting the care department directly, as they are the appropriate individuals to handle plan cancellations. This community is solely designed for user-to-user support, and no one here is authorized to cancel plans.

1-833-690-0918

Re: Re: VIP Advantage question

Jimmyyyy09 — Wed, 21 May 2025 21:59:11 GMT

I tried that MANY time they keep on transferring me to different department.

Re: Re: VIP Advantage question

GaryB82 — Wed, 21 May 2025 22:01:04 GMT

You will need to keep calling them and request assistance from a supervisor regarding this matter.