topic Samsung Wallet loading and crashing crash report sent in Samsung Apps and Services

Samsung Wallet loading and crashing crash report sent

userGGCC6ora9W — Tue, 10 Jun 2025 01:50:54 GMT

Is anyone else having trouble with the Samsung Wallet app loading and crashing on their phone I just sent a crash report to the app team because I kept getting a pop-up message saying that Samsung Wallet crashed on my A13 5G for no unexplainable reason is this happening to anyone else

Re: Samsung Wallet loading and crashing crash report sent

RDupree — Tue, 10 Jun 2025 03:25:08 GMT

Yes. I'm literally here because of that same problem. I uninstalled the Samsung Pay app from my a13 5g & can't get anything Samsung wallet/pay back on phone. However, Samsung wallet pay works fine on galaxy watch 4.

Re: Samsung Wallet loading and crashing crash report sent

Samsung_Moderator — Tue, 10 Jun 2025 18:49:19 GMT

Hi, Thanks for being part of the Community. We understand the concern with the Samsung Wallet app not loading and crashing.

Whenever you experience an app crashing, be sure to try clearing the app cache and/or data: https://www.samsung.com/us/support/answer/ANS10001372/

You can also try uninstalling and reinstalling the app.

Submitting feedback in the Members app provides the information to Samsung developers: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

If you continue to experience the app crashing, we recommend reaching out to Samsung directly by calling 1-800-726-7864.