topic Canceling HBO Max through Samsung in Samsung Apps and Services

Canceling HBO Max through Samsung

Risque247 — Wed, 13 Aug 2025 18:36:10 GMT

Hello all, while this shouldn't be this difficult to track down im finding that it is. Anyone done this already that can point me in the right direction on how to? Thanks in advance!

Re: Canceling HBO Max through Samsung

Pianodude58 — Wed, 13 Aug 2025 18:42:11 GMT

If you subscribed through Samsung, manage your subscription at

https://www.samsungcheckout.com/portal/auth/login.do

Re: Re: Canceling HBO Max through Samsung

Risque247 — Wed, 13 Aug 2025 18:51:10 GMT

Thank you. I've tried that and this is all I get.

Re: Canceling HBO Max through Samsung

GaryB82 — Wed, 13 Aug 2025 18:53:53 GMT

@Risque247 You can also check in the Galaxy Store click the 3 lines in the bottom right corner and click subscriptions.

Re: Re: Re: Canceling HBO Max through Samsung

Pianodude58 — Wed, 13 Aug 2025 18:54:52 GMT

Have you also tried to do it on HBOmax.com?

Re: Canceling HBO Max through Samsung

Robin621k — Wed, 13 Aug 2025 18:55:43 GMT

That is strange, have you tried reaching out to HBO ?

Re: Re: Re: Re: Canceling HBO Max through Samsung

Risque247 — Wed, 13 Aug 2025 19:00:34 GMT

Yes and it refers me back to my Samsung Checkout account. This is nuts...lol

Re: Re: Canceling HBO Max through Samsung

Risque247 — Wed, 13 Aug 2025 19:01:44 GMT

Thanks! I just tried that and HBO doesn't show up there...this is so weird because it clearly says on the HBO site that I need to manage my subscription through the Samsung Checkout....

Re: Re: Canceling HBO Max through Samsung

GaryB82 — Wed, 13 Aug 2025 19:03:49 GMT

Strange, I've never needed to use the Samsung Checkout to manage a subscription they have always been listed in the Galaxy Store Subscription page

Re: Re: Re: Canceling HBO Max through Samsung

Risque247 — Wed, 13 Aug 2025 19:04:52 GMT

This is exactly my kind of luck...gonna reach out to HBO and see if they can assist.

Re: Canceling HBO Max through Samsung

Risque247 — Wed, 13 Aug 2025 19:11:49 GMT

Thanks for the guidance everyone...I had to cancel it through the Samsung Checkout but actually on the TV...**bleep**...😂

Re: Canceling HBO Max through Samsung

Tru3 — Wed, 13 Aug 2025 20:16:16 GMT

If you go to your profile and delete your payment method or modify your card number with a couple of erroneous or transposed digits it will usually prompt you to update your payment method signed with a direct contact number.... It will likely get you to your account manager and therefore saving some time.... I've tried this before on a different product after I got tangled in the convoluted process of canceling a series similar to your situation.... Hope this helps.... Have a great day 😀 True

Re: Canceling HBO Max through Samsung

GaryB82 — Wed, 13 Aug 2025 20:17:36 GMT

They already figured out how to cancel it

Re: Re: Canceling HBO Max through Samsung

Tru3 — Wed, 13 Aug 2025 20:18:24 GMT

Glad it's resolved... please disregard my previous post )

Re: Re: Canceling HBO Max through Samsung

Risque247 — Wed, 13 Aug 2025 20:30:48 GMT

Thanks for trying to help! Much appreciated!

Re: Re: Canceling HBO Max through Samsung

usermpKIiY6tgC — Sat, 23 Aug 2025 21:42:12 GMT

Hi! I'm having the same issue, but I can't even find my way though the TV.... where did you find it?

Re: Re: Re: Canceling HBO Max through Samsung

Risque247 — Sun, 24 Aug 2025 20:16:39 GMT

You want to go to settings...then general...from there select system manager and there you should be able to select Samsung Account...good luck!!