https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Phone-not-fully-registered/m-p/3432525#M136049 <P>When my wife tries to open the Samsung Find app, she gets the error "Your phone hasn't finished registering to your Samsung account. Try again later". Additionally, if I&nbsp;go to <A href="https://samsungfind.samsung.com/" target="_blank">https://samsungfind.samsung.com/</A>&nbsp;her device does not show up. This has been a problem ever since my wife got the phone 2 years ago (refurbished - which I think might be part of the problem).&nbsp;</P><P>I was on a 30-minute call earlier today where the support team took control of my phone and verified it was not related to the Find app but instead had to do with my phone's registration to my account. We did all the debugging things - uninstall, re-install, clear cache + storage, log out, log in, unregister, re-register - and nothing helped. I even tried logging in as myself on her phone to see if the account was just messed up, and that did not help.&nbsp;</P><P>When I go to my wife's account it does show her phone as a normal, registered device. I have had multiple chats/texts with the Samsung account team and they are worthless at helping. They just keep explaining how to login - yeah if the simplest solution worked, I wouldn't be contacting you.....&nbsp;</P><P>Is there any way to see if my phone was registered under a previous owner's account and the SN duplication is blocking me from fully using it on my account? I am out of ideas at this point.</P> Mon, 15 Dec 2025 23:05:41 GMT JakeV17 2025-12-15T23:05:41Z