https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Can-t-log-into-the-SmartThings-app-via-my-Google-Pixel-9-pro/m-p/3475362#M138099 <P>Issue 1) I can't log into the smart things app via my Google Pixel 9 pro xl. It just freezes up on me. What gives..?&nbsp;</P> <DIV>Which kind of leads into...</DIV> <DIV>Issue 2) I've been trying to register my 990f soundbar but every time I try to enter the serial number, the website freezes on me. Is this a normal issue?</DIV> Wed, 11 Feb 2026 01:18:54 GMT quadroon 2026-02-11T01:18:54Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Can-t-log-into-the-SmartThings-app-via-my-Google-Pixel-9-pro/m-p/3475362#M138099 <P>Issue 1) I can't log into the smart things app via my Google Pixel 9 pro xl. It just freezes up on me. What gives..?&nbsp;</P> <DIV>Which kind of leads into...</DIV> <DIV>Issue 2) I've been trying to register my 990f soundbar but every time I try to enter the serial number, the website freezes on me. Is this a normal issue?</DIV> Wed, 11 Feb 2026 01:18:54 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Can-t-log-into-the-SmartThings-app-via-my-Google-Pixel-9-pro/m-p/3475362#M138099 quadroon 2026-02-11T01:18:54Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Can-t-log-into-the-SmartThings-app-via-my-Google-Pixel-9-pro/m-p/3475648#M138109 Smart Things is a Samsung app, not a Google app, so I do not believe it works on a Pixel. Fri, 06 Feb 2026 03:38:29 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Can-t-log-into-the-SmartThings-app-via-my-Google-Pixel-9-pro/m-p/3475648#M138109 nullandvoid 2026-02-06T03:38:29Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Can-t-log-into-the-SmartThings-app-via-my-Google-Pixel-9-pro/m-p/3475877#M138115 It will. It works in any android phone. I use it on my Pixel and OnePlus 15 Fri, 06 Feb 2026 15:11:49 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Can-t-log-into-the-SmartThings-app-via-my-Google-Pixel-9-pro/m-p/3475877#M138115 betancd 2026-02-06T15:11:49Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Can-t-log-into-the-SmartThings-app-via-my-Google-Pixel-9-pro/m-p/3475885#M138116 Ok. Have you uninstalled and reinstalled the app? Cleared the cache of the browser you are using to access the website? Tried a different browser? Fri, 06 Feb 2026 15:29:32 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Can-t-log-into-the-SmartThings-app-via-my-Google-Pixel-9-pro/m-p/3475885#M138116 nullandvoid 2026-02-06T15:29:32Z