topic Re: Updating Payment Method for Care+ in Samsung Apps and Services

Updating Payment Method for Care+

userKyKseDT4oM — Sun, 12 Oct 2025 20:24:52 GMT

Just got off the phone with the customer care. If you have issues updating your Care+ payment method via r instructions found online (e.g. Account > My Subscriptions doesn't show you the current information) do the following:

1) Make sure you're logged off of your Samsung Account.

2) Navigate to the Samsung Search Orders Page (https://www.samsung.com/us/web/search-orders/)

3) Don't login. Scroll down to find order as guest. Mark Subscription Orders box and fill in your Renewal Order Number (found on your invoice), email address connected to your Samsung account, and your number or zip code.

4) Your invoice will show up. Scroll down to the Credit Card symbol (Update Payment Details).

Re: Updating Payment Method for Care+

Samsung_Moderator — Tue, 14 Oct 2025 15:46:28 GMT

Thank you for sharing these steps to the community! 🙂

Re: Updating Payment Method for Care+

jkxs — Sun, 08 Feb 2026 03:59:28 GMT

Better way as of Feb 7, 2026 is go to your device settings > about phone > Samsung care > click on device > payment status

Re: Updating Payment Method for Care+

userE1fipTlRhQ — Wed, 01 Apr 2026 18:02:12 GMT

All this does is give you a drop down, for me that says "Monthly/10/USD" Zero option on how to see or change the payment.