topic Re: Please fix offer program website. in Samsung Apps and Services

Please fix offer program website.

lumious — Tue, 17 Feb 2026 04:32:58 GMT

Samsung, I am begging you, please fix whatever glitch you guys have on your website so I can exit from the Galaxy Campus Offers Program. There used to be an exit button, but non exsistent now. It's ridiculous that I am forced locked to something that I don't want.

Re: Please fix offer program website.

CEParsons — Tue, 17 Feb 2026 11:27:37 GMT

Out of curiosity, why do you want to exit the Offers program? The banner you are seeing indicates that your Samsung account is eligible to purchase products at a discounted price.

The banner shows because ID.me is integrated into your Samsung account. You can log into your ID.me account and revoke access if you do not want to receive these deals.

Re: Please fix offer program website.

nullandvoid — Tue, 17 Feb 2026 12:28:08 GMT

I just assume that you get the banner because you originally set up your Samsung account through an academic/student discount link. If you are no longer eligible for academic discounts and/or do not want to see the banner, simply create a new Samsung account. I don't know why anyone wouldn't want discounts, or know that they are available. Don't forget to log your phone out of the old one before attempting to sign into a new one on your device.

Re: Please fix offer program website.

Samsung_Moderator — Tue, 17 Feb 2026 17:29:14 GMT

Hey lumious,

I would recommend submitting an error report via the Samsung Members app. You can do this by following the steps below.

Steps to Submit an Error Report (Samsung Members)
1. Open Samsung Members: Launch the app and tap Support on the bottom menu.
2. Select Error Reports: Tap Send feedback > Error reports.
3. Choose Category: Select the most relevant category (e.g., Camera, System, Network).
4. Describe the Issue: Provide detailed information about the issue.
5. Attach Data: Attach screenshots, screen recordings, or videos if available.
6. Include Logs: Ensure the Send system log data option is checked to help engineers diagnose the issue.
7. Send: Tap the Send icon (paper plane/arrow).

You can use this link here for your reference: https://www.samsung.com/us/support/troubleshoot/TSG10003603/