topic Re: Secure folder: applications within cannot access files (with One UI 8.0) in Samsung Apps and Services

Secure folder: applications within cannot access files (with One UI 8.0)

nickname007 — Wed, 24 Sep 2025 15:49:46 GMT

After a recent upgrade to One UI 8.0, programs within Secure Folder cannot access files also within Secure Folder.

In particular, the Secure Folder versions of Snapseed (photo editing), Protonmail, and Discord cannot find secured files. Google photos, and Samsung Gallery seem unaffected.

Any help?

Re: Secure folder: applications within cannot acces files (new with One UI 8.0)

Oxford — Mon, 22 Sep 2025 20:29:10 GMT

I would suggest trying to delete the app in Secure folder and then reinstall it in Secure folder.

Re: Secure folder: applications within cannot acces files (new with One UI 8.0)

nickname007 — Mon, 22 Sep 2025 20:42:39 GMT

i tried this several times and with several apps. No improvement.

Re: Re: Secure folder: applications within cannot acces files (new with One UI..

Oxford — Mon, 22 Sep 2025 22:29:17 GMT

Have you cleared the secure folder cache?

Re: Secure folder: applications within cannot acces files (new with One UI 8.0)

Kirbro — Tue, 23 Sep 2025 03:22:05 GMT

Have this exact problem.

Re: Re: Secure folder: applications within cannot acces files (new with One UI..

nickname007 — Tue, 23 Sep 2025 23:07:33 GMT

yeah, i have. I have cleared the cache, deleted the secure folder programs, reinstalled and same.

Re: Secure folder: applications within cannot access files (with One UI 8.0)

woro — Fri, 03 Oct 2025 07:13:58 GMT

Got the update yesterday. Same issue here.

First I checked the app permissions (Chrome for me) which had no access to photos and videos but even after changing it no content of the secure folder can be opened. It can access everything outside of the secure folder though.

Re: Secure folder: applications within cannot access files (with One UI 8.0)

Samsung_Moderator — Fri, 03 Oct 2025 14:14:49 GMT

Hey Guys, Based off of our research, things are working as they should with the secure folder application and there are no plans for any updates. We thank you for your feedback, and please continue sharing feedback via the Samsung Members app. We apologize for any inconveniences that this may have caused, and thank you for being a Samsung customer.

Re: Secure folder: applications within cannot access files (with One UI 8.0)

woro — Fri, 03 Oct 2025 14:29:13 GMT

Thanks for the response. Can you please clarify though?

Does it mean that normal apps will never get access anymore to files/photos/videos in the secure folder? Can you please let us know which apps get this special access because the OP said that some apps actually work.

Some better explanation what the expected behavior is would be interesting.

Re: Re: Secure folder: applications within cannot access files (with One UI 8.0)

sbllbs — Mon, 06 Oct 2025 00:45:54 GMT

You re seriously telling us a problem that numerous people are reporting is NOT in fact happening? You want to go down this route? On the record?

Re: Re: Secure folder: applications within cannot access files (with One UI 8.0)

sbllbs — Mon, 06 Oct 2025 00:46:42 GMT

It's time to screenshot this post and share it with every tech media outlet. Unbelievable.

Re: Re: Secure folder: applications within cannot access files (with One UI 8.0)

badwolf88 — Mon, 06 Oct 2025 01:46:34 GMT

This is not a valid response. There are dozens of threads with the same issue being presented. Please explain how or why this is the way it is supposed to work now. An app within the secure folder should be able to access files within the secure folder. It is applications outside the secure folder that should not be able to access the files within it.

Re: Secure folder: applications within cannot access files (with One UI 8.0)

IceColdCrash — Tue, 07 Oct 2025 19:57:45 GMT

Secure folder is a mess with this update, auto lock was removed, secure folder accounts are visible outside secure folder, apps can't acess the file system..

Re: Secure folder: applications within cannot access files (with One UI 8.0)

Pwnstix — Wed, 08 Oct 2025 18:56:21 GMT

I've got the same issue across multiple apps in secure folder. The file picker seems to be broken and only has access to files *outside* the secure folder. And Samsung's response to this (a few posts up) is...not great.

Re: Secure folder: applications within cannot access files (with One UI 8.0)

Members_P0bsHk6 — Fri, 10 Oct 2025 18:55:00 GMT

Things are absolutely not working "as they should." All apps within Secure Folder SHOULD be able to access all files within Secure Folder. And also bring back lock when exiting a Secure Folder app! The "Secure" Folder is rather UNSECURE now! Revert these changes!

Re: Re: Secure folder: applications within cannot access files (with One UI 8.0)

osnow — Sat, 11 Oct 2025 07:09:23 GMT

Wrong. I have the same issue as others here, so it's not an isolated case. You've completely broken the security of the secure folder. It's not a Fort Knox, it's a tent on the side of the road.

Re: Secure folder: applications within cannot access files (with One UI 8.0)

lamb07 — Sun, 12 Oct 2025 21:59:05 GMT

Use to have Aegis app and backups in the secure folder now the app is working but I can't backup anymore.

Re: Secure folder: applications within cannot access files (with One UI 8.0)

Cheeserobot — Mon, 13 Oct 2025 10:06:07 GMT

Hi, can you add more clarity to your response please? The issue very much exists and is very easy to replicate. Does this mean that the issue people are reporting isn't a bug and was an intentional change, meaning secure folder apps will not have access to secure folder files going forward?

Re: Secure folder: applications within cannot access files (with One UI 8.0)

Destari — Wed, 18 Feb 2026 16:39:52 GMT

Absolutely not the case. Secure Folder apps cannot access files inside of the secure folder. Numerous people are experiencing this. This forum has enough replies, that should be clear.

Re: Secure folder: applications within cannot access files (with One UI 8.0)

patmit — Wed, 18 Feb 2026 16:44:02 GMT

This is unbelievable. I loved my Samsung but that's a no go...