topic add family member to account in Samsung Apps and Services

add family member to account

mj36 — Thu, 19 Feb 2026 18:52:46 GMT

hello all-

im trying to add family member to account.........windows 11, pc . im logged into account,

there is no family option anywhere????????? thx

Re: add family member to account

Samsung_Moderator — Thu, 19 Feb 2026 19:39:38 GMT

Hey there @mj36 and thank you for reaching out! I can understand how frustrating this is and am delighted to assist you! For all account questions you will need to reach out to our accounts team directly. They can be reached via phone number 855-795-0509. They will be able to assist you further 🙂

Re: add family member to account

mj36 — Mon, 23 Feb 2026 14:09:06 GMT

does anyone have a real answer? thx