topic Re: Bookmark Folders not Working in Samsung Internet on New Dex in Samsung Apps and Services

Bookmark Folders not Working in Samsung Internet on New Dex

Galaxy_Fan — Sat, 07 Mar 2026 18:19:02 GMT

If anyone else is having this issue, please let me know.

I am trying to open a folder in the bookmark bar on Samsung Internet, but the folder instantly glitches, and refuses to open. It opens just fine when not in New Dex, but not in it. This does not happen on my Zfold7, but only on my Galaxy Tablet.

I tried to attach a screen recording, but it won't let me insert it here.

Re: Bookmark Folders not Working in Samsung Internet on New Dex

Samsung_Moderator — Sun, 08 Mar 2026 21:19:46 GMT

Hi there, @Galaxy_Fan. Welcome to the Samsung Community — we’re glad you’re here.
Thanks for taking the time to post about this, we know how frustrating it can be when something works perfectly outside DeX but not inside it.
Here are a few quick steps you can try:

Update Samsung Internet and your tablet software to the latest versions.
Clear the Samsung Internet cache:
Settings → Apps → Samsung Internet → Storage → Clear cache.
Restart your DeX session by disconnecting and reconnecting, since display‑mode glitches can reset after a fresh start.
Give these steps a try and let us know if it helps!

Re: Re: Bookmark Folders not Working in Samsung Internet on New Dex

Galaxy_Fan — Tue, 10 Mar 2026 02:08:48 GMT

Hello,

thank you for the instructions for fixing this issue, I really appreciate it. Unfortunately, this did not work, as the issue continues to persist. I want to like New Dex, but it is becoming increasingly difficult. I do not understand why Classic Dex had to be removed as a native option, and exclusively accessed via external display.