https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Downladed-Cloud-data-on-PC-and-I-can-t-view-anything-HELP/m-p/1930971#M44633 <P>Hi :<BR />I have been a little frustrated with Samsung at the moment. I got notified that all the Cloud data will be *gone* soon ( Like most of you would have )</P><P>I logged in to privacy.samsung.com &gt; Request Download</P><P>I received all the downloads as split zip files ( .z01,z02..) about 15GB of data. Also received my "Password"</P><P>I am on a windows 7 PC, and somehow none of the data is "viewable" or accessible since I cannot extract these files!&nbsp;</P><P>I read on another post where it said put them in a single folder - use WinRAR to extract - But that does not work either. And nowhere in the process it asks me for a password that I got either ?&nbsp;</P><P>Can someone help me on how to access these photos on my PC ?&nbsp;</P><P>NOTE : I cannot download any of it on my phone. So it has to be on a PC !&nbsp;</P><P>I talked to support a few times and they have been useless.</P> Fri, 30 Jul 2021 19:01:24 GMT Abe3 2021-07-30T19:01:24Z