https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Smart-TV-apps/m-p/1459231#M68023 <P>I also have a older Samsung smart tv and I contacted Samsung's support that they talk about. I spent 2 1/2 hours on a live chat with 2 different techs and they still couldn't figure it out and finally after they quit responding for over 15 minutes I ended the chat</P> Thu, 08 Oct 2020 14:36:07 GMT user36E0qGLPpK 2020-10-08T14:36:07Z