https://us.community.samsung.com/t5/Samsung-Apps-and-Services/My-Files-not-opening/m-p/2387067#M71271 Before clearing cache and data, did you force stop the app? Try that and not only clear cache but data Wed, 21 Sep 2022 01:05:26 GMT Charkatak 2022-09-21T01:05:26Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/My-Files-not-opening/m-p/2387038#M71253 My files keeps crashing. Only started afterthe new update. All other apps work fine, and I already cleared the cache. Any help? Wed, 21 Sep 2022 00:22:48 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/My-Files-not-opening/m-p/2387038#M71253 thepetree 2022-09-21T00:22:48Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/My-Files-not-opening/m-p/2387067#M71271 Before clearing cache and data, did you force stop the app? Try that and not only clear cache but data Wed, 21 Sep 2022 01:05:26 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/My-Files-not-opening/m-p/2387067#M71271 Charkatak 2022-09-21T01:05:26Z https://us.community.samsung.com/t5/Samsung-Apps-and-Services/My-Files-not-opening/m-p/2387093#M71272 That worked thanks you so much! Wed, 21 Sep 2022 01:24:53 GMT https://us.community.samsung.com/t5/Samsung-Apps-and-Services/My-Files-not-opening/m-p/2387093#M71272 thepetree 2022-09-21T01:24:53Z