topic Can't make or receive calls in Samsung Apps and Services

Can't make or receive calls

Zbow96 — Sun, 13 Feb 2022 15:33:01 GMT

After the software update I can't make or receive calls. And messages always says blocked. Please help!

Re: Can't make or receive calls

ArtDesk — Sun, 13 Feb 2022 16:26:03 GMT

Did you try a restart?

Re: Can't make or receive calls

Anonymous — Sun, 13 Feb 2022 16:28:55 GMT

Wipe cache partition

Re: Can't make or receive calls

CoyoteNV — Sun, 13 Feb 2022 16:36:12 GMT

Same here,

Re: Can't make or receive calls

Patriot1776USA — Sun, 13 Feb 2022 16:53:01 GMT

Try a Network reset
From Setting> General Management > Reset> Reset network settings
FYI: This will uninstall your Bluetooth devices and you will need to re-install them

Re: Re: Can't make or receive calls

Zbow96 — Sun, 13 Feb 2022 19:32:58 GMT

yup

Re: Re: Re: Can't make or receive calls

ArtDesk — Sun, 13 Feb 2022 20:50:15 GMT

Remove the sim card, restart. Put it back in, and restart again. See if it is registered on the network. You should hear an audible.

Re: Can't make or receive calls

SamsungRei — Fri, 01 Sep 2023 19:07:58 GMT

I understand how frustrating this is. Here are some troubleshooting steps you can try to get the phone working again for those calls. https://www.samsung.com/us/support/troubleshooting/TSG01001613/

You can also try checking your APN settings , reset those to default ** make sure you highlight the apn button on the left after resetting**

Settings-Connections- mobile network -APN - reset to default

If the troubleshooting is not helpful, you will need to follow up with your service provider for additional troubleshooting steps.

In the event the carrier is unable to assist, it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html