topic Re: Region and DOB edit in Samsung Apps and Services

Unable to edit Region and DOB on Samsung account

Bullplanet — Mon, 11 Dec 2023 04:40:10 GMT

How to change the region and Date of Birth in the Samsung account?

Re: Region and DOB edit

user365170tdJ15 — Wed, 19 Oct 2022 16:42:12 GMT

In Members app :
Discover tab
Tap 3 dot menu, then Settings
Tap Samsung Account
Tap Profile

Re: Re: Region and DOB edit

Bullplanet — Wed, 19 Oct 2022 18:00:29 GMT

Through this information i can go to my profile but unable to edit the region and Date of Birth

Re: Region and DOB edit

LongHiker — Wed, 19 Oct 2022 19:16:54 GMT

@Bullplanet You need to do it on the Samsung.com page.

Visit the Samsung.com page and log into your account.
From the drop down menu in upper right, click My account
Near the right side you will see a big blue button which says "Register a product". Above that, in blue, you will see a link to "My account info". Click that.
Scroll down and you will find a button "Edit personal information". Click that and you can edit your DOB.
Updating your address in the same area should update the region.

Re: Region and DOB edit

AutumnInChiTown — Wed, 19 Oct 2022 19:19:24 GMT

On you phone= Accounts and Backup>Manage Accounts>Samsung Account>My Profile >Profile Info>Date of Birth

Re: Re: Region and DOB edit

Bullplanet — Wed, 19 Oct 2022 19:48:59 GMT

I was able to change my date of birth but unable to change the region. There is no section to enter the address.
Anyways thank you so much for the help!

Re: Re: Re: Region and DOB edit

user365170tdJ15 — Wed, 19 Oct 2022 22:13:55 GMT

.
yes you can ... tap edit

Re: Region and DOB edit

knotthewon — Thu, 20 Oct 2022 06:38:50 GMT

Sweet!

Re: Region and DOB edit

Samsung_Moderator — Thu, 20 Oct 2022 18:55:14 GMT

Thank you for reaching out. I can certainly understand the importance of being able to change the DOB and region on your Samsung account. I would follow the steps to change your DOB that @LongHiker previously mentioned. In order to do the region change, I would recommend reaching out to our Samsung accounts team directly at (855) 795-0509 for further assistance.