topic Re: Samsung Health App in Samsung Apps and Services

Samsung Health App questions

Larry42 — Mon, 11 Dec 2023 04:48:40 GMT

Is this the appropriate board for questions regarding the Samsung Health App? If not, please suggest where I should be posting.

Re: Samsung Health App

ChaosSaber — Sun, 02 Oct 2022 23:30:45 GMT

Why not just ask the questions

Re: Samsung Health App

MonkeyPhone — Mon, 03 Oct 2022 00:08:45 GMT

Yes this is the appropriate place for all things Samsung

Re: Samsung Health App

Larry42 — Mon, 03 Oct 2022 00:43:42 GMT

I've provided Location approval in Settings, but the Sleep app uses the wrong time zone for me. It's off by one hour. How can I adjust the time zone for Sleep?

Re: Samsung Health App

Samsung_Moderator — Wed, 05 Oct 2022 20:36:22 GMT

Welcome to the community! I understand your concerns on this situation and I will be more than happy to help.

To update the date and time manually on your phone follow the steps below:

Go to Settings>>Tap General management>>Tap Date and time>>Tap Automatic date and time>>Disable it>>Select time zone>>Select one city from the available list.

If you have to enter the time manually and then perform the clear cache of the Samsung Health app.

Go to Settings>> Apps>> Select the Samsung Health app>> Storage>> Clear cache.

Re: Samsung Health App

Larry42 — Wed, 12 Oct 2022 00:10:36 GMT

Thanks for the reply. It was clear from your suggestions that Samsung Health merely uses the system time, so I eliminated that as a problem. Since I import my sleep data from Fitbit via Health Sync, I went to the Health Sync settings, and Voila. The second setting for Health Sync is titled "Sleep Data in Samsung Health One Hour Time Shift". It says it's a bug in Samsung Health, but enabling the setting corrects the one-hour time shift. Works perfectly now.