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    <title>topic Serious bug in wearable app. It removes Galaxy watch 4/5 pairing and force them to hard reset! in Samsung Apps and Services</title>
    <link>https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Serious-bug-in-wearable-app-It-removes-Galaxy-watch-4-5-pairing/m-p/2485929#M79483</link>
    <description>&lt;P&gt;&lt;SPAN&gt;Hello, using a Samsung galaxy phone Android 11, galaxy watch 4 and galaxy buds 2, everything is Samsung yet having a serious issue; Samsung's galaxy wearable app on Android randomly resets itself and remove all paired devices like galaxy watch 4/5 and galaxy buds etc. &lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;A couple days ago my GW4 failed to connect to Samsung Galaxy phone again, i opened wearable app on phone and found that somehow the app had reset itself and removed all paired devices. It was asking to start a new device pairing as if it's installed for the first time. Apparently it had removed both watch and bud's pairings. This happened 4 times in 9 months and there is no way to recover/re-pair devices without resetting and starting a new pairing from scratch. Resetting a galaxy watch 4 / 5 means removing all apps and settings on the device and reinstalling/configuring everything all over again. Even if you have backups, still it's a pain and waste of time to reset watch. Health data may be lost too. For instance i lost 2 days of health data because watch and phone had lost pairing for 2 days.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;This is a serious issue.. Wearable app must be fixed and also there must be an option to re-pair galaxy watch 4/5 without resetting. Root cause seems to be a bug on galaxy wearable app itself that somehow resets itself and lose/remove pairing of devices. There are some complains about this problem but no fix provided yet. Looking forward to a fix for this. Thanks&lt;/SPAN&gt;&lt;/P&gt;&lt;!--  end #ae_app  --&gt;</description>
    <pubDate>Sat, 14 Jan 2023 18:35:54 GMT</pubDate>
    <dc:creator>abc_34</dc:creator>
    <dc:date>2023-01-14T18:35:54Z</dc:date>
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