topic Samsung Health deleted daily distance traveled from history?? in Samsung Apps and Services

Samsung Health deleted daily distance traveled from history??

speed6 — Mon, 27 Mar 2023 17:29:02 GMT

A change occurred to Samsung Health over the weekend. It no longer displays distance traveled on history? Why was the done? I utilized that feature for tracking. Please restore that feature.

Re: Samsung Health deleted daily distance traveled from history??

anawilliam850 — Mon, 27 Mar 2023 17:49:45 GMT

it's not uncommon for apps to update their features and user interfaces over time, sometimes resulting in the removal of certain features or changes to the way data is displayed.

If you haven't already, I recommend checking the app's update notes in the app store to see if any changes to the distance tracking feature were mentioned. Additionally, you may want to contact Samsung Health's customer support team directly to inquire about the changes and provide feedback on how the removal of the feature affects your use of the app. They may be able to provide more information on why the change was made and if it will be reinstated in the future.

Re: Samsung Health deleted daily distance traveled from history??

userZNnTdcqwZP — Mon, 27 Mar 2023 17:50:27 GMT

I think it's a bug that there is no steps showing when I tap "View history" in "Exercise" section. However, when I tap "Steps", it shows all the recorded steps.

Re: Samsung Health deleted daily distance traveled from history??

leamandrell — Mon, 27 Mar 2023 17:57:06 GMT

Samsung Health App needs to be updated or you may need to go change the application permissions

Re: Samsung Health deleted daily distance traveled from history??

LongHiker — Mon, 27 Mar 2023 17:59:38 GMT

@userZNnTdcqwZP After you click into the exercise section, you must click on one of the activities. Then when you scroll down, it shows the steps recorded for that activity.

Re: Samsung Health deleted daily distance traveled from history??

LongHiker — Mon, 27 Mar 2023 18:01:12 GMT

@speed6 I'm not seeing this issue. Where exactly are you looking?

I see distance in Exercise -> View History. Each event shows time, calories, and distance.

Re: Re: Samsung Health deleted daily distance traveled from history??

speed6 — Tue, 28 Mar 2023 20:00:16 GMT

Up until a few days ago it would show a daily total for all activity.......doesn't now.

Re: Re: Samsung Health deleted daily distance traveled from history??

speed6 — Tue, 28 Mar 2023 20:00:41 GMT

I have the latest version and everything is updated

Re: Re: Samsung Health deleted daily distance traveled from history??

speed6 — Tue, 28 Mar 2023 20:01:42 GMT

How do I contact them? I've looked and looked......can't find contact info

Re: Re: Samsung Health deleted daily distance traveled from history??

Samsung_Moderator — Wed, 29 Mar 2023 20:19:05 GMT

Thank you for reaching out and welcome to the community. As @anawilliam850 stated, I would recommend reaching out to our Samsung Health team directly. You can find there contact information using this link: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2300671