topic Re: Samsung Pass: Couldn't verify fingerprints in Samsung Apps and Services

Samsung Pass: Couldn't verify fingerprints

Mukkesh — Fri, 21 Nov 2025 01:22:57 GMT

Hey,

So, I recently Got a S23 Ultra, and started setting up my device and finished setting up. Then when i tried to setup Samsung pass, I logged into my and tried to verify my fingerprint.

It keeps popping the error "Couldn't Verify Fingerprints" please try again.

I went through solutions in the forum, which said to try disconnecting wifi and try with mobile data and yea i tried switching to mobile data and tried a several times still it shows the same error.

Also i tried force stop, clear cache and data, Uninstalling and Reinstalling, removing my Samsung account and re-login, removing fingerprints.

Expecting for solutions, Thank you!!!

Samsung pass not working

TayKev — Fri, 21 Apr 2023 01:08:01 GMT

Anyone else's samsung pass isn't working mine hasn't worked ever since I got my new phone

Re: Samsung pass

LiquidDeath358 — Thu, 13 Apr 2023 10:28:04 GMT

I cant even find it on the qpp store

Re: Samsung pass

Tcabam — Thu, 13 Apr 2023 11:54:18 GMT

http://apps.samsung.com/appquery/appDetail.as?appId=com.android.samsung.utilityapp

Re: Samsung pass

Robin621k — Thu, 13 Apr 2023 16:47:12 GMT

Samsung Pass is now integrated into Samsung Wallet. To get to passwords and sign-in info, open Samsung wallet, bottom righthand side press menu, scroll to Samsung Pass

Re: Re: Samsung pass

Robin621k — Thu, 13 Apr 2023 16:48:18 GMT

It's not Samsung Pass anymore, integrated with Samsung Wallet now.

Re: Samsung pass

TayKev — Thu, 13 Apr 2023 17:08:23 GMT

Samsung wallet does the same error

Re: Samsung pass

HAMMERSinCT — Fri, 14 Apr 2023 13:28:00 GMT

Yes I just installed my app last night but I can't even find it on my phone this morning??

Samsung Pass Fingerprint

Robin621k — Wed, 19 Apr 2023 18:25:00 GMT

I have a friend who no longer has fingerprints that can be registered, making her unable to use Samsung pass. Samsung needs to come up with a way to still use Samsung Pass with a different method, a longer pin/password to get access.

Re: Samsung Pass: Couldn't verify fingerprints

TasTikras — Thu, 20 Apr 2023 07:22:17 GMT

Same.. Re-added fingerprint, cleared Samsung Pass app data, cache, tried with wifi or cellular data. Won't work

Re: Samsung Pass: Couldn't verify fingerprints

IamAndroid — Thu, 20 Apr 2023 08:12:18 GMT

I am experiencing the same issue as from today. Galaxy S21. Was working until today.

Re: Samsung Pass: Couldn't verify fingerprints

JHJPitzer — Thu, 20 Apr 2023 09:27:16 GMT

I also have the same problem upgraded to a S23 ultra

I can't log in samsung pass

obada-alfalouji — Thu, 20 Apr 2023 09:38:45 GMT

Is there anyproblem with samsumg pass i can't log in? I changed my password and tried to log in with fingerprint the app asked me to try later! (Couldn't verify fingerprints)

Re: Samsung Pass: Couldn't verify fingerprints

AlaAbbasi — Thu, 20 Apr 2023 09:56:06 GMT

I have same issue happend today. I have two mobile s9 and z4 one is giving no network connection and the other couldn't verify fingerprints, I did all work around but didn't work, appreciate you support.

Re: Samsung Pass: Couldn't verify fingerprints

mmil — Thu, 20 Apr 2023 10:09:57 GMT

I've the same issues on S22. Today, Samsung Pass started from complaining about missing network connection, and after clearing the app it couldn't verify fingerprints. No solution so far.

Re: I can't log in samsung pass

britbrit812 — Thu, 20 Apr 2023 10:22:25 GMT

I am having the same issue

Re: Samsung Pass: Couldn't verify fingerprints

sicopeland — Thu, 20 Apr 2023 10:24:20 GMT

I am having the same issue.

Samsung pass

britbrit812 — Thu, 20 Apr 2023 10:28:03 GMT

Is anyone elae having trouble with samaung pass??? I have tried to sign in to my samsung pass and it wouldn't allow it...so I cleared my data and cache and now it wants me to set up from the beginning. But won't pick up my fingerprint. Says try again later!!

Re: Samsung Pass: Couldn't verify fingerprints

Aldert89 — Thu, 20 Apr 2023 10:33:40 GMT

Same here with a S21 back from repair

Re: Samsung pass

Dan2023 — Thu, 20 Apr 2023 10:40:20 GMT

The Samsung Pass app has been discontinued, but has been integrated in the Samsung Wallet.

https://youtu.be/-tpUIVvRapc