https://us.community.samsung.com/t5/Tablets/What-does-this-mean/m-p/2358546#M29376 It's called FRP you have to by pass it. It's a default action that happens to prevent theft. Now to reset it Anyone can do it it's just how well u follow instructions. Just search YouTube for the how to Thu, 25 Aug 2022 22:51:56 GMT fresh1 2022-08-25T22:51:56Z