Ultra 8 keyboard not connecting

Harryt1 — Mon, 14 Aug 2023 20:46:06 GMT

I was hoping someone could help, my keyboard that came with my ultra 8 will not connect anymore. I've reset, tried to connect nothing. On other android tablets I used to be able to forget device, and reconnect. I don't see that option. Please assist. Thank you. Harold

Re: Ultra 8 keyboard not connecting

bill-e — Tue, 15 Aug 2023 12:23:13 GMT

Assuming that your keyboard is the Bookcover Keyboard and not a Bluetooth keyboard. It connects to the Tab via the three pogo pins in the hinge of the keyboard case. Since it is a direct connection and not bluetooth, there is nothing to "forget" .

Easy things to try:

Physically disconnect and reconnect the keyboard

Reboot the tablet

Power cycle the tablet

Reset the tablet by holding the Power button and Vol Down buttons until the tablet reboots.

Boot to Safe Mode and see if it is connected then.

If this doesn't work,

Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report, Remember to check on "Send System Data Log"

topic Ultra 8 keyboard not connecting in Tablets

Ultra 8 keyboard not connecting

Re: Ultra 8 keyboard not connecting