topic Re: Re: Re: Facecam for screen recorder is messing up! in Tablets

Facecam for screen recorder is messing up!

RichardBernardHolden — Sun, 31 Dec 2023 06:42:24 GMT

Hello, everytime i use the built in screen recorder and i go to turn on my facecam, it does this

It keeps acting like a green screen for some reason!

Re: Facecam for screen recorder is messing up!

bill-e — Sun, 31 Dec 2023 13:42:54 GMT

Boot to Safe Mode and try it, doesn't do that here.

Re: Re: Facecam for screen recorder is messing up!

RichardBernardHolden — Tue, 02 Jan 2024 09:49:34 GMT

Well it does to me, i hope a update can fix it

Re: Re: Facecam for screen recorder is messing up!

bill-e — Tue, 02 Jan 2024 13:58:37 GMT

Did you try Safe Mode?

I'd also Settings->Apps->Camera->Storage->Clear Cache.

And then if need be press and hold Power and Vol Doen until the device reboots to reset it.

Turn OFF Developer Options

And of course, report the problem to Samsung. Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report, Remember to check on "Send System Data Log"

Re: Re: Re: Facecam for screen recorder is messing up!

RichardBernardHolden — Wed, 03 Jan 2024 05:28:11 GMT

I didn't try safe mode, but I'll clear the cache on the camera and see if that does anything

Re: Re: Re: Facecam for screen recorder is messing up!

RichardBernardHolden — Fri, 05 Jan 2024 01:48:25 GMT

Update: tried clearing the cache, it did nothing

Re: Re: Re: Facecam for screen recorder is messing up!

bill-e — Fri, 05 Jan 2024 03:56:25 GMT

Try Safe Mode. If it works in Safe Mode then it is one of your installed apps causing the issue.

Safe Mode

1. Pull down the top menu and press the Power icon so that the Power Off and Restart icons appear

2. Press and Hold the Power Off icon until the green Safe Mode icon appears

3. Tap the Safe Mode icon and the phone will reboot into Safe Mode

4. To exit Safe Mode, just reboot. (you may have to take it off airplane mode when it restarts)