topic Re: Forgot Password for Tablet E, Cannot Power Off, and Power/Volume Up doesn'.. in Tablets

Forgot Password for Tablet E, Cannot Power Off, and Power/Volume Up doesn't help

user00nk49H8Ys — Sun, 28 Jan 2024 08:33:49 GMT

I found an old tablet that a relative gave me in a drawer somewhere, but no one seems to remember the password. Since no one knew it was there, it wasn't logged into Samsung or Google retrieval. I can't get the device to power off, and all the power/volume up combination does is restart the device.What can I do?

Re: Forgot Password for Tablet E, Cannot Power Off, and Power/Volume Up doesn'..

Tidbitty — Sun, 28 Jan 2024 14:18:41 GMT

Hold power down until it shuts off. Should take like 10-15 seconds.

Re: Forgot Password for Tablet E, Cannot Power Off, and Power/Volume Up doesn'..

user00nk49H8Ys — Wed, 31 Jan 2024 22:40:48 GMT

First thing I tried. It turns off the screen. I left the button held for 30 seconds just to be sure.

Power and volume down restarts.

Powe/volume down/home brings you to the custom os screen.

Re: Forgot Password for Tablet E, Cannot Power Off, and Power/Volume Up doesn't help

bill-e — Sun, 04 Feb 2024 03:21:06 GMT

If your device is registered with Samsung on Samsung.com you can reset the password on findmymobile.samsung.com

Factory Resetting the tablet will not work because at setup you will be prompted for the password.