topic Re: Tablet won't charge past 7% in Tablets

Tablet won't charge past 7%

userFH6saxIgwJ — Tue, 13 Feb 2024 17:40:45 GMT

Galaxy Tab S6 will not charge past 7% even though it says it is still fast charging. Have tried different cables, restarts, safe mode, etc.

Ran diagnostics and everything came back normal.

Can't do a factory reset because battery has to be at 10%

Any ideas of what else I can try?

Re: Tablet won't charge past 7%

Binx75075 — Tue, 13 Feb 2024 17:31:38 GMT

If you just bought the tablet, take it back to where you bought it from.

Re: Re: Tablet won't charge past 7%

userFH6saxIgwJ — Tue, 13 Feb 2024 17:39:35 GMT

I've had it for a few years

Re: Re: Re: Tablet won't charge past 7%

Binx75075 — Tue, 13 Feb 2024 18:02:47 GMT

Are you using a Samsung brand charger?

Re: Re: Re: Re: Tablet won't charge past 7%

userFH6saxIgwJ — Tue, 13 Feb 2024 18:09:22 GMT

Yes

Re: Re: Re: Re: Re: Tablet won't charge past 7%

Binx75075 — Tue, 13 Feb 2024 18:10:24 GMT

Then it's highly likely that the charger is damaged so I would just buy a new one.

Re: Re: Re: Re: Re: Re: Tablet won't charge past 7%

userFH6saxIgwJ — Tue, 13 Feb 2024 18:18:24 GMT

I've tried 3 different charging cables and blocks. Samsung branded and non Samsung branded. They all charge my phone and other devices just fine.

Re: Tablet won't charge past 7%

LongHiker — Tue, 13 Feb 2024 19:25:44 GMT

@userFH6saxIgwJ How long did you leave it on the charger? When the battery is extremely low like that sometimes it can take a while for the charger to take effect.

Re: Re: Tablet won't charge past 7%

userFH6saxIgwJ — Tue, 13 Feb 2024 22:59:43 GMT

Ive had it on the charger for 2 days now

Re: Tablet won't charge past 7%

msvd10 — Wed, 14 Feb 2024 03:34:54 GMT

when was the last time it charged fully, did you download or do anything differently the last time it was charging normally?

Re: Re: Tablet won't charge past 7%

userFH6saxIgwJ — Wed, 14 Feb 2024 13:44:31 GMT

I don't use it much. I had last used it about a month ago and it was fully charged then. I had left it on but unplugged. I went to use it a couple days ago and noticed it was dead so I put it on the charger and that's when I noticed it wasn't charging past 7%. I haven't downloaded anything new. I even uninstalled all of my apps that had updated within the last 2 months (since the last full charge) because I had read that an update may have caused the issue

Re: Re: Re: Tablet won't charge past 7%

msvd10 — Thu, 15 Feb 2024 00:40:29 GMT

Really odd. Did you try contacting Samsung support? Not sure if they would be able to do anything more than what you have done but they might ask you to send it to them

Re: Re: Re: Re: Tablet won't charge past 7%

userFH6saxIgwJ — Thu, 15 Feb 2024 00:49:26 GMT

Not yet but that's what I'm going to have to do. I tried a hard reset today (hold power and volume up buttons to get into recovery menu) and so I was able to factory reset it but it still won't charge past 7%. I'll contact them tomorrow after work and see what can be done.