topic Re: Samsung Tab 2 in Tablets

Samsung Tab 2 password

bcagle — Tue, 02 Apr 2024 14:08:29 GMT

My parents gave me a Samsung Tab 2 and I am unable to log into google play to update the browser which says is no longer supported. I have no issue logging into google from any other device. I have done a master reset and still cannot use it. I read a previous thread that said the previous email account should have been removed prior to doing the reset but I didnt know. I have tried logging in with my parents email that was on it previously and get the same error message the username or password is incorrect we have both reset passwords to ensure we were entering the correct information. I am at a loss

Re: Samsung Tab 2

bill-e — Wed, 14 Feb 2024 23:01:33 GMT

You need the exact Email that was used when the tablet was se up. If the tablet was registered at Samsung. Com and you have that login info, then you can try findmymobile.samsung.com to reset it. There is no way around not having access to the original email account used to set up the tablet.

Re: Samsung Tab 2

bcagle — Thu, 15 Feb 2024 00:05:42 GMT

Okay so if I’m able to get to that part logging into the Samsung account is there an option to remove the email from that device? I would have to do all of this from a separate device because I cannot log into email with their information or mine on the tablet itself and my moms email was definitely the one that was set up and even that won’t work

Re: Samsung Tab 2

bill-e — Thu, 15 Feb 2024 01:57:05 GMT

You need to use your mother's email to log into Samsung. Com If you can't do that then you're suck. Only the account used to setup the tablet can be used. If you can get into Samsung. coom using your mother's email and maybe selecting "forgot password" then you can try findmymobile.samsung.com using the same email and password to get into the tablet.