topic Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update in Tablets

Bluetooth Connection to Magic Keyboard broken since UI 7 Update

RoryBreaker — Sun, 11 May 2025 04:30:59 GMT

I've happily used my Doqo Magic Keyboard on my Samsung Tab S9+ since I bought my tablet. Since the update, when not used for a brief period of time the keyboard is still connected but not responsive... At all!

I have to Unpair each time & then re-pair the Keyboard each time I want to use it. This is a horrible experience & I'd like to go back to the previous version until this problem can be fixed, that's if Samsung ever bothers to fix it at all.

Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

LongHiker — Sun, 11 May 2025 16:17:03 GMT

@RoryBreaker Have you reached out to the developers of that keyboard to see if they have a solution?

Re: Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

RoryBreaker — Sun, 11 May 2025 16:29:17 GMT

I'm in the process of that, but it's a Chinese company & I'm not sure what type of customer service they have. I have also tried to find any type of firmware update, but none seem available.

Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

Chey23 — Mon, 12 May 2025 01:21:42 GMT

It is most definitely not the keyboard itself I am having the same problem with my car and my brand new Bose ultra open headphones that worked just fine until this stupid update. Like the features the update provided is cool and all but I absolutely am not okay with my Bluetooth features not working with any of my devices or my car.

Re: Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

RoryBreaker — Mon, 12 May 2025 01:28:03 GMT

Thank you for commenting, I hope Samsung gets this fixed... Like tomorrow!

Re: Re: Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

Chey23 — Mon, 12 May 2025 01:32:33 GMT

Yes I could not agree more! If they don't get this fixed soon I will have to swap phones lol I have to have Bluetooth working 😩

Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

bkarkar — Sun, 01 Jun 2025 16:46:58 GMT

Have you been able to reach any solution?

Re: Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

RoryBreaker — Sun, 01 Jun 2025 22:11:14 GMT

Nothing

Re: Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

bkarkar — Mon, 02 Jun 2025 17:09:52 GMT

Doqo has released a firmware update for the Samsung Magic Keyboard. They shared it with me.

However, the update tool couldn’t detect my 12.4” keyboard, so I wasn’t able to complete the update. It might be a pairing issue specific to my device.

Could you please give it a try and see if it works for you?

https://www.doqo.shop/pages/doqonew

Re: Re: Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

RoryBreaker — Tue, 03 Jun 2025 00:51:39 GMT

Tried it, doesn't work for me either

Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

TheVariable — Wed, 25 Jun 2025 20:57:34 GMT

Same issue with the s9 fe plus, hopefully Samsung fixes this soon

Re: Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

TheVariable — Fri, 06 Jun 2025 05:55:40 GMT

I tried the update and was able to install it, so far nothing has changed, but if I'm not wrong previously the case used to become obselete upon closing it until you repaired it, but now it still works after closing and opening. So that's a minor plus, but the mousepad is still wonky as before

Re: Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

TheVariable — Fri, 06 Jun 2025 05:57:17 GMT

For detection you need to hold almost close the case while you press the buttons, I had to try a couple times for fear of breaking it, but it works after the red light comes on

Re: Re: Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

bkarkar — Fri, 06 Jun 2025 07:49:44 GMT

After our discussion with Doqo, a new update has been published. An installation video is also provided. You can access both through the same link. I’ve tried it and it and it works.

Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

bluetooth g9 — Wed, 11 Jun 2025 15:14:44 GMT

Noticed this same issue as soon as I applied the Samsung update the revved my S9 FE+ to Android 15 (UI 7) a few days ago. Thanks for creating this thread, OP!

After reading this thread, I found this link to an updated tablet keyboard firmware, along with printed & video instruction (which you should review). Admittedly, because I don't speak or read Chinese, I concluded from the file date that this firmware would address the issue - so apply your own judgement? (I reviewed the linked video of the update to make sure it corresponded to the downloaded APK and that the device update showed the same 'mouse'):

https://drive.google.com/drive/folders/1JgjtNGBs7xHcJq1Ym4gxrO2AL2DcBXgO

You can find the same link on this Doqo page near the bottom under "Keyboard update package"

https://www.doqo.shop/products/doqo-magic-keyboard-for-samsung-s7-s8-12-4-inch

I had a little trouble getting the red light to light up on the keyboard while pressing A & T, but once I cleared that hurdle the firmware update applied pretty quickly. I'm sure the update applied because now the keyboard shows up in the list of bluetooth devices as 'tablet keyboard' instead of 'doqo' or whatever it was before.

Update has only been applied for about an hour now, but so far closing the keyboard/tablet and rebooting the tablet haven't required me to re-pair, so I am hopeful that this update complete resolves the problem of the keyboard no longer working even though it appears to be paired with the tablet.

Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

Members_fSmJvr1 — Sat, 05 Jul 2025 17:49:13 GMT

I had these same problems and got this reply from the manufacturer. The part in step 3 wasn't made clear in the instructions in the excel spreadsheet. They show it in the video but the explanation is in Chinese, so I didn't quite understand. Without this step their updater couldn't detect my keyboard. Once I followed these steps it worked 🙂 Hope this helps.

Here’s Step-by-Step Firmware Update Process：

1、Enable Bluetooth on Your Tablet:

Go to Settings > Bluetooth and make sure it’s turned on.

2、Launch the Firmware Update Tool:

Open the update software downloaded from our product page. (link is shared earlier in this thread.)

3、Press and Hold the A/T Key:

Locate the A/T key on your keyboard and keep it held down throughout the next steps.

Close and Reopen the Magnetic Cover (While Holding A/T):

Gently close the magnetic cover over the keyboard, then immediately open it again—do not release the A/T key during this action.

4、Check for the Red Indicator Light:

After reopening the cover, look for the red light on the keyboard. It should turn on if the steps are done correctly.

5、Scan and Update When Ready:

Once the red light is on, click "Scan for Devices" in the update tool and follow the prompts to complete the firmware installation.

Why This Step Is Critical

The magnetic cover triggers a hardware reset that prepares the keyboard for firmware installation. Without this, the update tool can’t establish a stable connection, leading to failed updates.

What to Expect

If done correctly, the red light will remain on throughout the update.

After this I had to unpair and re-pair the keyboard, but now I can close the cover and not have to re-pair it again each time, like I had to before the update.

Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

bluetooth g9 — Wed, 16 Jul 2025 14:21:13 GMT

Seems likely that I couldn't initially make step 3 work (get red light to come on) because I didn't realized I had to close the cover for the magnet to initiate something. Thanks for providing that missing detail!

Re: Re: Bluetooth Connection to Magic Keyboard broken since UI 7 Update

IconInHimself — Mon, 28 Jul 2025 04:35:20 GMT

Instructions worked beautifully, my keyboard works again! Thank you on providing those easy steps.