topic Email problem on 7FE in Tablets https://us.community.samsung.com/t5/Tablets/Email-problem-on-7FE/m-p/3557283#M50740 <SPAN>Since yesterday morning, I have been unable to access my BT emails via the Samsung email app.&nbsp;I get the error message " mail.btinternet.com isn't responding ."</SPAN><DIV><BR /><DIV><SPAN>I have tried clearing the cache and data, uninstalling and reinstalling the app, and clearing the tablets cache,&nbsp;all to no avail.&nbsp;</SPAN>I still have access to emails on my S23 phone.</DIV><DIV><BR /></DIV><DIV>I have done a manual setup using the same server settings as my phone, but it still won't connect.&nbsp;</DIV><DIV><BR /></DIV><DIV>Does anyone have any suggestions please.</DIV><DIV><BR /></DIV><DIV>Thanks</DIV><DIV><BR /></DIV><DIV>Mike</DIV><DIV><SPAN><BR /></SPAN></DIV></DIV> Thu, 07 May 2026 16:48:36 GMT Hornby 2026-05-07T16:48:36Z Email problem on 7FE https://us.community.samsung.com/t5/Tablets/Email-problem-on-7FE/m-p/3557283#M50740 <SPAN>Since yesterday morning, I have been unable to access my BT emails via the Samsung email app.&nbsp;I get the error message " mail.btinternet.com isn't responding ."</SPAN><DIV><BR /><DIV><SPAN>I have tried clearing the cache and data, uninstalling and reinstalling the app, and clearing the tablets cache,&nbsp;all to no avail.&nbsp;</SPAN>I still have access to emails on my S23 phone.</DIV><DIV><BR /></DIV><DIV>I have done a manual setup using the same server settings as my phone, but it still won't connect.&nbsp;</DIV><DIV><BR /></DIV><DIV>Does anyone have any suggestions please.</DIV><DIV><BR /></DIV><DIV>Thanks</DIV><DIV><BR /></DIV><DIV>Mike</DIV><DIV><SPAN><BR /></SPAN></DIV></DIV> Thu, 07 May 2026 16:48:36 GMT https://us.community.samsung.com/t5/Tablets/Email-problem-on-7FE/m-p/3557283#M50740 Hornby 2026-05-07T16:48:36Z Re: Email problem on 7FE https://us.community.samsung.com/t5/Tablets/Email-problem-on-7FE/m-p/3557330#M50741 <P><a href="https://us.community.samsung.com/t5/user/viewprofilepage/user-id/53781720">@Hornby</a>&nbsp;Have you reached out to BT email for a solution?</P> <P>Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit&nbsp;<A href="https://www.samsung.com/us/common/visitlocationsite/" target="_blank">https://www.samsung.com/us/common/visitlocationsite/&nbsp;</A>&nbsp;</P> Thu, 07 May 2026 18:49:23 GMT https://us.community.samsung.com/t5/Tablets/Email-problem-on-7FE/m-p/3557330#M50741 LongHiker 2026-05-07T18:49:23Z