https://us.community.samsung.com/t5/Tablets/Problem-when-streaming-videos/m-p/3567284#M50811 <P dir="auto" style="margin: 0;">Hello Mustang71, we're sorry to hear about the concern regarding your recent streaming experience and would like to look into this further. Can you please advise which device your currently using? We also recommend for you to ensure the device's app software is up-to-date. Once, you've provided the product information, we can even assist you with checking the software. We look forward to your follow-up.&nbsp;</P> Sat, 16 May 2026 15:01:11 GMT Samsung_Moderator 2026-05-16T15:01:11Z https://us.community.samsung.com/t5/Tablets/Problem-when-streaming-videos/m-p/3566022#M50810 <P>When attempting to watch videos with HBO, Netflix.., the screen opens up normal size, then automatically changes to a screen a fourth the size of the normal size . What might cause this problem?</P> Sat, 16 May 2026 14:57:41 GMT https://us.community.samsung.com/t5/Tablets/Problem-when-streaming-videos/m-p/3566022#M50810 Mustang71 2026-05-16T14:57:41Z https://us.community.samsung.com/t5/Tablets/Problem-when-streaming-videos/m-p/3567284#M50811 <P dir="auto" style="margin: 0;">Hello Mustang71, we're sorry to hear about the concern regarding your recent streaming experience and would like to look into this further. Can you please advise which device your currently using? We also recommend for you to ensure the device's app software is up-to-date. Once, you've provided the product information, we can even assist you with checking the software. We look forward to your follow-up.&nbsp;</P> Sat, 16 May 2026 15:01:11 GMT https://us.community.samsung.com/t5/Tablets/Problem-when-streaming-videos/m-p/3567284#M50811 Samsung_Moderator 2026-05-16T15:01:11Z