topic Re: Frame Rate Drop When Screen Mirroring in QLED and The Frame TVs

Frame Rate Drop When Screen Mirroring

userXJEC8yXmNM — Sat, 18 Jun 2022 20:44:35 GMT

Hi,

I have been screen mirroring from my MacBook to my Samsung QN85A for ~4 months now with no problems - but now all of a sudden any time I do this, the frame rate drops significantly. It literally falls to below 20-30 FPS and looks extremely choppy and blurry. What gives? This worked perfectly fine before now

Re: Frame Rate Drop When Screen Mirroring

Samsung_Moderator — Mon, 20 Jun 2022 00:10:06 GMT

Hello! I understand how lag while screen mirroring can cause some frustrations. Just want to confirm that you have made sure that your internet speeds are consistent? Also have made sure your TV is up-to-date? You can do it automatically on TV by going to Settings > Support > Software Update.

Re: Frame Rate Drop When Screen Mirroring

userXJEC8yXmNM — Mon, 20 Jun 2022 16:31:37 GMT

Not an internet issue (router is right behind my TV and I've never had any problems with connectivity, it's a very strong gigabit signal).

TV is up to date on software. Nothing has changed on my computer or on my TV - but this is quite frustrating as I used to do this every night.

Re: Frame Rate Drop When Screen Mirroring

Samsung_Moderator — Mon, 20 Jun 2022 18:56:21 GMT

Since that did not help I would recommend calling us directly at 1 (800) 726-7864 and asking for our remote management team.