topic Re: My 8000 series tv no picture but white screen on and off in QLED and The Frame TVs

My 8000 series tv no picture but white screen on and off

LexiCOLE — Sat, 24 Jan 2026 19:42:28 GMT

I have a Samsung 50 inch tv which has very little hours on it.

When I turn on the screen it turns on to a white screen and then turns off. No picture. No sound.

I tried unplugging it multiple times. Any other ideas?

Re: My 8000 series tv no picture but white screen on and off

meself — Sun, 25 Jan 2026 00:42:59 GMT

May need to take to repair center to get checked

Re: My 8000 series tv no picture but white screen on and off

Samsung_Moderator — Sun, 25 Jan 2026 19:41:17 GMT

Hey @LexiCOLE, and welcome to our community! That sounds super aggravating and I am happy to try to help you 🙂

Is the TV plugged directly into an outlet or is it plugged into a surge protector? Have you had any power outages lately where you're located?

Re: My 8000 series tv no picture but white screen on and off

LexiCOLE — Sun, 25 Jan 2026 19:44:32 GMT

hi! plugged directly into the wall. Tried another location and same problem.

Turns on with a bright screen then shuts off. It turns back on again for a few seconds and off again.

No power outages at all..

Very Frustrating as it was a great tv with low hours on it. My samsung tv from 2010 still going strong lol.

Re: My 8000 series tv no picture but white screen on and off

Samsung_Moderator — Sun, 25 Jan 2026 20:04:17 GMT

That's definitely odd! At this point, I recommend having the TV serviced. You can either use the following link to locate a service center near you: https://www.samsung.com/us/support/service/locations/ or you can send me or any of the other mods a private message with the TV's full model code and serial number so we can get you set up for service 🙂