topic Re: Diagnostics! in Questions

Diagnostics!

Robin621k — Sun, 29 Jun 2025 21:45:04 GMT

Correct me if I am wrong, in the Diagnostic test there should be a test for USB devices, it is not there. I can't connect either a USB thumb drive or connect to my computer.

I have an appointment tomorrow at Ubreakit to get my phone looked at. I can't back up my phone, I have a back up from 3 weeks ago. Please tell me I can have the port replaced without a factory reset.

Re: Diagnostics!

Youu — Sun, 29 Jun 2025 21:53:38 GMT

It seems like there's only one for the USB cable for charging

Re: Re: Diagnostics!

Robin621k — Sun, 29 Jun 2025 22:14:36 GMT

Ugh there use to be one for USB devices.

Re: Re: Re: Diagnostics!

Youu — Sun, 29 Jun 2025 22:59:33 GMT

I guess even back in 2023 it wasn't there either

Re: Diagnostics!

Skyfoxmarine — Sun, 29 Jun 2025 23:11:15 GMT

Weird, it was there when I ran the diagnostic test a few months ago 🤔.

Re: Re: Diagnostics!

Robin621k — Mon, 30 Jun 2025 08:36:13 GMT

Me too!

Re: Diagnostics!

USBetaModerator3 — Mon, 07 Jul 2025 19:41:55 GMT

Hello,

Thank you very much for your feedback.

We kindly ask you to submit an error report through the Samsung Members app for USB devices' diagnostic test as this may be the new conceptual design for the One UI 8.

We appreciate your participation and continued support of One UI.

Regards,
One UI Beta Team