topic Re: Intermittent carrier dropping in Questions

Intermittent carrier dropping

b0neszero — Mon, 25 Aug 2025 06:05:27 GMT

Three times now I've caught my phone saying (searching) instead of T-Mobile. Twice on the last iteration of the beta, and once just now. I was able to manually select a carrier to fix it this time. The first two times, I had to reboot my phone and then it picked up the carrier again on its own. Is there some kind of alert I can get from the phone when it drops carrier, so I'm not inadvertently blocking all phone calls?

Re: Intermittent carrier dropping

Betamonke — Mon, 25 Aug 2025 13:14:31 GMT

This has happened to me before. I've never been able to catch it on an error report though. I'm also on T-Mobile.

I'm not sure if it's the same issue, but usually what happens is my device will suddenly say no sim card on both my esim and my physical sim and then it will resolve itself in about a minute and a half.

Re: Re: Intermittent carrier dropping

bengio — Mon, 25 Aug 2025 13:24:08 GMT

Mine has been done that now. Also crashing a few times a day

Re: Intermittent carrier dropping

Dj_Damjano — Mon, 25 Aug 2025 17:08:49 GMT

Have you guys cleared cache on the phone?
Also if you switch to airplane mode and back, does it fix the issue?
I'm not seeing it on my phone and I'm in tmobile using esim with a physical Sim in too but not in use.

Re: Intermittent carrier dropping

USBetaModerator3 — Mon, 25 Aug 2025 21:06:35 GMT

Hello,

Thank you very much for sharing your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

Re: Intermittent carrier dropping

b0neszero — Tue, 26 Aug 2025 11:30:30 GMT

For now, I'll try to remember to clear the cache after each update. If the problem arises again, I'll look into sending an error report.

Re: Re: Intermittent carrier dropping

Jerechas37 — Fri, 29 Aug 2025 13:21:49 GMT

almost every restart never mind every update, I wiped the cash every time if I have to restart the phone or if it was off even if I'm booting normally I will boot it so I can clear the cache makes it run that much better