topic Re: Samsung account app crashing in Questions

Samsung account app crashing

Nktwister — Sat, 13 Dec 2025 04:01:43 GMT

Is any one facing this with oneui8.5 update? It was fine for the first day but started crashing now and then today while using some Samsung services.

Re: Samsung account app crashing

Shahpour — Sat, 13 Dec 2025 05:15:09 GMT

I have same issue it keeps coming up every few hours

Re: Samsung account app crashing

-CROW- — Sat, 13 Dec 2025 05:47:13 GMT

Samsung account app ???

Re: Samsung account app crashing

USBetaModerator3 — Sat, 13 Dec 2025 05:57:33 GMT

Hello,

Thank you very much for sharing your feedback.

To help us investigate further, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.

We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.

Best regards,
One UI Beta Team

Re: Samsung account app crashing

Daverro — Sat, 13 Dec 2025 19:37:15 GMT

Hi, i don't have 8.5 UI and i experience the crashing samsung account app few times per hour, starts today

Re: Samsung account app crashing

Jules5 — Sat, 13 Dec 2025 21:37:56 GMT

Same problem here. No fix i searched for works.

Been happening since yesterday, with the popup every few minutes

Re: Samsung account app crashing

userIEjRx3B6bR — Sun, 14 Dec 2025 01:20:59 GMT

Also getting this error for the past few days. I'm not even on the beta.

Re: Samsung account app crashing

sKy_h4wK — Sun, 14 Dec 2025 18:11:11 GMT

I can only ask the same for myself here. Using an S25 Ultra, problems since yesterday. The error message pops up every few minutes. Worst is the block of MS OneDrive! Neither can I get the app running, nor am I able to access OneDrive content using other apps. Can't wait for my working day tomorrow.........

I'm not a member of the Beta program. Seems like this issue is not specifically caused by participating in it and may be independent of the OneUI version...?

Re: Samsung account app crashing

AnthonyD081974 — Sun, 14 Dec 2025 22:17:28 GMT

Seems like it's my Samsung account with work profile. Keep getting Samsung Account App Crashing

Re: Samsung account app crashing

Cyclonut — Tue, 16 Dec 2025 01:15:09 GMT

On the beta and mine is crashing also... It does seem linked to the OneDrive app. Trying to open OneDrive it crashes and sets of the Samsung app crash.

Re: Samsung account app crashing

sKy_h4wK — Mon, 15 Dec 2025 13:06:47 GMT

Cheers, can you get us in contact with someone from Samsung, who's not specifically involved in Beta versions? This seems to be a general problem.

Re: Re: Samsung account app crashing

Cyclonut — Wed, 17 Dec 2025 03:44:35 GMT

Update... Grant all permissions to the Samsung account app and the OneDrive app and the issue is fixed.

Re: Re: Re: Samsung account app crashing

Claykin — Wed, 17 Dec 2025 01:15:54 GMT

Samsung app? Which Samsung app?

Re: Re: Re: Re: Samsung account app crashing

Cyclonut — Wed, 17 Dec 2025 03:47:03 GMT

Samsung account app. Updated post to reflect that.

Re: Samsung account app crashing

Youu — Wed, 17 Dec 2025 21:09:19 GMT

Try force stop and clear cache in each samsung app, and also clearing the cache partition can help to

Re: Samsung account app crashing

Claykin — Wed, 17 Dec 2025 23:19:05 GMT

New update for Samsung Account app released today. Grab it from the Samsung store. V15.5.03.0. I was able to resolve my issue by adding the "contacts and accounts" permission to both Samsung Account and Microsoft OneDrive. No more crashing for me.

FYI, I did the permission change before the new app was released. So try the new version first then do the permissions change if needed.

Re: Samsung account app crashing

WDrummond — Thu, 18 Dec 2025 23:15:05 GMT

I have that issue with the Samsung account stopping as well as the Falxy Buds app crashing.