topic Re: Low Alarm Volume/No Custom Screen in Questions

Low Alarm Volume/No Custom Screen

Big_Daddy54 — Fri, 27 Mar 2026 09:10:09 GMT

Since the latest update (Beta 8), not only is my alarm volume only playing at about a third loudness, but the chosen alarm screen to show does not work. Now I'm not sure, but didn't there use to be a volume slider in the alarm settings, because it's no longer there. I set the alarm volume to maximum in the sound panel, but it still only plays at about a third of the volume.

Has anyone else experienced this issue?

Re: Low Alarm Volume/No Custom Screen

Tom6068 — Fri, 27 Mar 2026 09:59:06 GMT

Try going to settings/apps/clock then click on storage and clear both the cache and data. The alarm(s) will need to be set up again. See how that works.

Re: Re: Low Alarm Volume/No Custom Screen

Big_Daddy54 — Fri, 27 Mar 2026 12:29:53 GMT

Thanks, that partially helped. It allowed the alarm volume to be full again (the most important part), but I still can't set a custom alarm background, or for the app background.

But as I said, the volume is the most important thing, so big thanks for the heads up.

Re: Low Alarm Volume/No Custom Screen

userTZVKBzgIx0 — Fri, 27 Mar 2026 17:03:41 GMT

Mines work perfectly. Volume control and background still the same

Re: Low Alarm Volume/No Custom Screen

Tidbitty — Fri, 27 Mar 2026 19:11:08 GMT

Check to see if you gave it full access or partial access to your photos for custom backgrounds.

Re: Low Alarm Volume/No Custom Screen

USBetaModerator3 — Mon, 30 Mar 2026 16:35:06 GMT

Hello,

We’re sorry for the inconvenience you’re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team