topic Re: Personal Data Intelligence keeps stopping in Questions

Personal Data Intelligence keeps stopping

userauzTric9EO — Sun, 29 Jun 2025 19:59:47 GMT

Hey there anyone has any work around under beta on how to stop crashing of Personal Data Intelligence. I have disabled it and keeps popping up despite that. I tried uninstall but doesn't allow so anything helps here.

Re: Personal Data Intelligence keeps stopping

Youu — Sun, 29 Jun 2025 20:04:36 GMT

How to resolve this issue is as belows:
- Uninstall updates from 'Personal data intelligence' app information page
. Go to Settings - Apps, and then turn on the 'Show system Apps' option, and search for 'Personal data intelligence'
. Run 'Uninstall updates' on the app information page (It is appeared when you updated only)

Re: Personal Data Intelligence keeps stopping

Skeetz — Sun, 29 Jun 2025 23:03:01 GMT

I had the same problem and finally it prompted me to uninstall updates and in doing so the problem went away. Seems to be working fine again.

Re: Personal Data Intelligence keeps stopping

Youu — Sun, 29 Jun 2025 23:04:19 GMT

Also have you tried clearing the cache from the cache partition

Re: Re: Personal Data Intelligence keeps stopping

userauzTric9EO — Mon, 30 Jun 2025 00:11:35 GMT

This seems to be working 🙏

Re: Re: Re: Personal Data Intelligence keeps stopping

Youu — Mon, 30 Jun 2025 00:27:17 GMT

Glad I could help

Re: Personal Data Intelligence keeps stopping

USBetaModerator3 — Mon, 30 Jun 2025 18:32:00 GMT

Hello,

Thank you for sharing your feedback.

We're glad that the issue has been resolved!

For those who are still encountering force closure issue with Personal Data Intelligence after the 3rd Beta update released today (Jun 30th), please submit your error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team