topic Anyone experience Expert Raw crashing? in Questions

Anyone experience Expert Raw crashing?

userZNnTdcqwZP — Sun, 13 Aug 2023 01:04:26 GMT

The viewfinder screen of the latest Expert Raw (version 3.0.00.2) flickers when I rotate phone orientation. Moreover, if I keep rotating my phone between portrait and landscape mode, the app will eventually crash.

Re: Anyone experience Expert Raw crashing?

Grayo — Sun, 13 Aug 2023 01:07:53 GMT

Have you tried clearing the cache of the app?

Re: Anyone experience Expert Raw crashing?

userxZGOOiDS9y — Sun, 13 Aug 2023 02:27:16 GMT

Mine takes the pic but can't access it. It says unsupported file

Re: Anyone experience Expert Raw crashing?

Ran2418 — Sun, 13 Aug 2023 06:05:42 GMT

Not crashing here. I am running the same version you are. Used Expert Raw tonight and worked just fine.

Re: Re: Anyone experience Expert Raw crashing?

userZNnTdcqwZP — Sun, 13 Aug 2023 10:02:32 GMT

Yes I've that. Also clearing data and wiping cache partition, but none seems to help.

Re: Re: Anyone experience Expert Raw crashing?

userZNnTdcqwZP — Sun, 13 Aug 2023 10:04:18 GMT

I still can take photos but it sometimes craches when I just rotate my phone from portrait to landscape mode. Is your device S23 Ultra?

Re: Re: Anyone experience Expert Raw crashing?

userxVn9LYuyJq — Mon, 14 Aug 2023 10:26:16 GMT

Same thing happens with this latest version on my galaxy s22

Re: Anyone experience Expert Raw crashing?

USBetaModerator2 — Wed, 16 Aug 2023 19:31:23 GMT

Hello,

Thank you for your feedback.
Please use the latest Samsung Members app to submit an error report (Samusng Members > One UI Beta Program > Beta Feedback > Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community > Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team

Re: Anyone experience Expert Raw crashing?

MarkChang — Thu, 31 Aug 2023 19:17:46 GMT

I had no issues with the RAW app on beta 1. With beta 2 (ZWHO), I have crashing. I tried clearing the app cache and data and even reinstalling the app. It continues to crash. If I take a picture before it crashes, it leaves, Refining Picture, in the notification bar that hasn't moved beyond a quarter of the way in almost a half hour.